1 Chesterfield Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service man
Gregory was thorough, courteous and knowledgeable. I would prefer he come if I need any further service
Roger E, Manchester, MO
Oven
Great service. Explained what he was doing as he went along. Very professional and personable
Sara F, Robertsville, MO
Service was excellent
Adam was courteous & kept me informed about his arrival time. Repaired my dryer checking into all the issues I was having.
Roxanne B, Washington, MO
Home owner
Professional, pleasant and dedicated worker. Very knowledgeable and very efficient.
Margie B, Saint Louis, MO
Clay
Clay was EXCELLENT!! He figured things out without ANY directions with the part that was sent. THANK YOU!! 5 STARS for sure!!
Barbara D, Chesterfield, MO
Prompt, professional and friendly
Thank you Sears Home Services! I appreciate the communication that Sears gave me in completing this service. My only day off!
Patricia Kershman, Chesterfield, MO
Excellent service technician
Andrew was extremely knowledgeable, helpful and friendly. The company itself is impossible to reach by phone or chat or email.
Keith B, Chesterfield, MO
Experience
He was fast and informative. He did what was requested.
Breanna May, Ferguson, MO
Appliance repair
Clay arrived on time with a call and was an articulate, knowledgeable professional. He stayed to make sure the machine performed with no other issues. Sincerely
James L, Chesterfield, MO
Very poor customer service
Your technicians are fine but your customer service is awful. I had 5 appts set up with your company and 3 were no shows. My time is as good as anyone's and you basically hold us hostage all day without proper notifications. My 4th appt was a complete no call no show. You need a better system for appts.
Kari S, Chesterfield, MO
