15700 Emerald Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Fridge not cooling properly
Brian was outstanding in his ability to diagnose and come to a solution! You guys should be glad to have an employee that knows his job as well!
Marty A, Lothian, MD
Awesome service!!
Brian was efficient, polite and knowledgeable! Very good experience!! Great Service!
Loretta C, Dunkirk, MD
Check new replacement.
He explained everything to me and assured me that things were working like they should. And he was very respectful, which is high on my list. Thanks
Gladys M, Bowie, MD
Superior Customer Service
Tony was extremely professional and courteous. He was able to resolve my issue in a quick and efficient manner.
Joanna B, Bowie, MD
Outstanding customer services
Brain was very professional and knowledgeable of Kenmore products. Thank you very much.
Geraldine P, Uppr Marlboro, MD
Repair Dryer
Was knowledgeable, helpful and informative. I would rate the technician a 5.
Sheron S, District Hts, MD
Excellent work
Mr w. Provided excellent work in a timely professional manner.
Eric D, Uppr Marlboro, MD
I would definitely use Sears Home Service again!
James was very polite, friendly, and knowledgeable. He quickly diagnosed the problem with our washer and described our choices. We chose to fix the washer. James had the part on his truck so he had our washer up and running when he left. We couldn't be more pleased. Thank you so much James!!
Catherine H, Dunkirk, MD
AC AND FURNACE CHECKUP
Elio was very good! He caught some things on the furnace and ac condenser that would have caused me to be cold and hot this coming summer. Good technician who seems to take pride in what he does!
Keith W, Capitol Hgts, MD
Very knowledgeable
Unfortunately it cost more to fix my 7 yr old washer then it will to buy new. But the repairman sears sent out was great.
Lorraine Y, Upper Marlboro, MD
