15700 Emerald Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Maytag dryer light not on
Technician found defective door switch. He immediately changed switch and now dryer is working ok.
Shernette P, Upper Marlboro, MD
Courteous
Aaron was courteous and knowledgeable. For the most part he did the job although it took forever for him to get the part which wasn't his fault. He had good customer service.
Keely W, Upper Marlboro, MD
Professional
He was very pleasant and professional. He research the problem and solve the problem with my refrigerator and I am happy! Great job!!!!!
Denita H, Upper Marlboro, MD
Oven range
Technician was awesome. Knowledgeable and quick. Eating on the high 5. Thank him for his service.
Pawanna J, Bowie, MD
Efficient, knowledgeable,courteous. Best it can be.
Service tech on dryer. Excellent work. Ideal outcome did a great job! Otherwise your company sears is the worst for products and TRYING TO GET service 😡
Bonnie H, Harwood, MD
excellent
Mohammad was super-he pulled the appliance away from the wall, cleaned the compressor area-gave advice on if this was to happen again. 10 stars for Mohammad-he actually cared about what he was doing!
Barbara H, Uppr Marlboro, MD
HVAC REPAIR
I am very pleased with Sean T service. I thank you for ur service.
Babbita B, Upper Marlboro, MD
SERVICE PROVIDED BY SERVICE TECHNICIAN TAMIM
WE FOUND TAMIM VERY KNOWLEDGEABLE AND PLEASANT TO WORK WITH . THE 2 PRIOR TECHNICIANS SAID WE NEEDED A NEW CONTROL BOARD BUT TAMIM SAID WE ONLY NEEDED A NEW DOOR LATCH. HE WAITED WHILE THE MACHINE RAN AND SHOWED US THAT THE DRAIN INTO WHICH THE WATER WAS GOING WAS BLOCKED AND WATER WAS COMING OUT ONTO THE FLOOR. WE REALLY APPRECIATED HIM BRINGING THIS TO OUR ATTENTION SO WE COULD CALL A PLUMBER TO SNAKE THE DRAIN OR WE WOULD HAVE HAD A HUGE MESS ON THE PANTRY FLOOR.
Linda L, Uppr Marlboro, MD
Service
Excellent!!
Hugh H, Crofton, MD
Customer
Elio was on-time, polite & represented Sears well both in appearance & skill. He is definitely a keeper.
Bonnie D, Lanham, MD
