15700 Emerald Way Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (226 reviews)

Tom Shepherd

March 27, 2025

Excellent service. The wrong part was sent for the repair but the technician had the right parts in his truck and was able to fix the dryer. Bravo!!! Kudos to the technician and his knowledge of the problem.

Source: Google

Carol Boykins

March 25, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on March 25, 2025

Alice Gregory

March 23, 2025

Customer, Mariann Fava, says, Tyrone was very professional, genuinely helpful, explained what he was doing, and fixed the problem. Tyrone is an asset to this company.

Source: Google

Customer service response - Thank you for your positive feedback, Alice! We're glad to hear that Tyrone was professional, helpful, and effectively resolved the issue.

Sears Home Services on March 23, 2025

Arthur Elkins

March 23, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on March 23, 2025

Paul Shelton

March 21, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on March 20, 2025

Mary Waller

March 16, 2025

Repairman, Brian, was on time, very polite and quickly repaired my refrigerator in one trip.

Source: Google

Customer service response - Thank you for your positive feedback, Mary! We're glad to hear that Brian was punctual, polite, and efficiently repaired your refrigerator.

Sears Home Services on March 16, 2025

Gibran Cotton

February 11, 2025

Had issue with dryer, was hoping to have resolved before the snow storm. Got a same day appointment, technician was on time, diagnosed and made repair. Thank you Walton!

Source: Google

Customer service response - Thank you for your positive feedback, Gibran! We're glad to hear that Walton was able to provide a timely and effective repair for your dryer before the snow storm.

Sears Home Services on February 11, 2025

Sherry Lalak-Belt

February 04, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on February 04, 2025

Angela Ford

January 26, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 26, 2025

Alex Villanueva

January 26, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on January 26, 2025

Average Rating: 4.5/5 (226 reviews)