15700 Emerald Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
AWESOME SERVICE
Mohammad was punctual, professional, knowledgeable, and friendly! He resolved my issue promptly. I am a happy customer!!
Veronica M, District Hts, MD
Mohammad H
Mohammad called and arrived when he said he would and was very knowledgeable, courteous and professional. He answered all my question and advised me how to prevent future problems. He also helped me make an informed decision on how to move forward with my refrigerator repair. Nice to see someone helpful and pleasant.
Cymantha K, Uppr Marlboro, MD
Frigidaire freezer
Jeffrey and the technician that came prior to today, did an excellent job in fixing the water and ice dispenser.
Luis E, Gambrills, MD
Refrigerator Cleaning
Explained how the cleaning will work and what I can do on my end to maintain. Awesome job.
Courtney W, Uppr Marlboro, MD
Great Repairman!
Very professional!
B K, Uppr Marlboro, MD
Maintenance
On time was very professional and gave detailed exlanation of dervice
Mildred L, District Hts, MD
Best tech ever
Alex arrived promptly, and on time he had identified the parts that were needed disassembled reassembled the machine in a timely manner Alex took the time to explain what he was doing and what the issue was with the machine he then checked to make sure the machine was fully operational Alex was very professional, very knowledgeable, and I greatly appreciate not only his skills as a technician, but his overall demeanor Kudos to Alex for job well done
Stefanie J, Bowie, MD
Refrigerator Repair
Tony was a delight. His attention to letting me know what his process was was appreciated. He even vacuumed behind the fridge something other techs have not done.
Cindy W, Odenton, MD
Dryer repair
Trying to get a real person to talk to about service was real challenge. James was very polite and an excellent tech. Thank you .
Cleveland& R, Tracys Lndg, MD
Oven Repair
Knowledgeable! Fixed the problem! Tested it and advised me to the results. Told me if it ever should occur again, what steps to take !
Stanley M, Lanham, MD
