6000 N Point Circle Reviews
Showing most recent reviews from verified customers of Sears Home Services
Overall very good
I have used sears several times, and the technicians have always been great. My only complaint, it's impossible to get a real person on the phone if you have a question about an appointment, or need assistance seeing if they can get to you earlier.
Jonathan K, Canton, GA
Lg ice maker
Very helpful and courteous. Was prompt in his arrival and assessment of the situation.
Jack J, Sandy Springs, GA
Professional
Dab kept us updated with repair and he was very professional.
Curtis H, Alpharetta, GA
Samsung dryer not heating
Daniel is a professional. He knew exactly what was wrong and fixed my dryer in matter of minutes. I would recommend him in a heart beat.
Michael G, Canton, GA
Appliances Service
Taesoon is knowledgeable about the appliances he services. He is very helpful and did an amazing job
Ayesha G, Alpharetta, GA
Washer Repair
Daniel is an excellent repair technician. Very polite and professional!
Linda H, Holly Springs, GA
On time and efficient
He came on time and was very professional
Sameer K, Alpharetta, GA
Abandoned
Isiah is good technician. Professional, polite, competent. Sears Home Services on the other hand came to fix our microwave in September 2022. After sending out 3-4 different technicians and replacing several parts, they abandoned us. The last I heard from them was a part was being ordered. Choice Home Warranty closed that claim and reopened with another company who, to make a long story short, abandoned us too. Hence , it was reassigned again to Sears Home Services. The technician arrived and determined the unit needed to be totally rebuilt or replaced and said would check with CHW. Next thing I know case was canceled with Sears HS and reassigned again.
Pat G, Canton, GA
Excellent service Dan
Dan arrived promptly and was very professional and courteous. He quickly diagnosed the issue with my dishwasher.
Alicia B, Alpharetta, GA
Good Effort, but No Cigar
After a bit of a mixup in service scheduling, Shane made some quick adjustments to deal with our oven. Our thanks for that. Sadly, the oven was irrepairable due to parts obsolescence and will have to be replaced. Hence the review title above.
Robert K, Roswell, GA
