9000 Northgate Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service person
Tom was very knowledgeable and very quick to fix the problem. He explained what had happened and how to fix the problem.
Rick S, San Geronimo, CA
Refrigerator
Sal made perfect work on the large refrigerator. Made a big difference. If the fridge has a problem later, I will ask for Sal. Carol
Carol W, San Rafael, CA
5
Very helpful and knowledgeable very efficient. Very informative and extremely nice.
Marthell A, San Rafael, CA
Bobby
Bobby was on time and efficient. He took care of the problem and we are pleased. I give him 5 stars. Pat Krusinski
Patricia K, Novato, CA
Great service provider
Even thought we didn't like the outcome of the repair, the service provider was super knowledgable and got to the root of the problem in minutes! Not his fault we needed a super spendy repair. They just don't make stuff like they used to! Bottom line, don't buy Jenn Air appliances.
Michele H, San Rafael, CA
Washer and dryer service
Had minor difficulty with the phone payment but the technician was very friendly and knowledgeable. He properly diagnosed the problem and fixed it.
Gary H, Sonoma, CA
Quick Service
Tom came on time, was friendly and wore as mask at our request. He assessed the situation found the compressor to be faulty, as well as replacement of the evaporator assembly as well as needing to recharge the freon system. We are up and running and the fridge is cooling sufficiently.
Jeff & Judy M, Petaluma, CA
owner
Tom is a very professional. He came and diagnosed the problem that our refrigerator had. He ordered the part and sure a week later our problem is resolved. Thank you Tom.
Enza A, Novato, CA
Great Service
Bobby provided great service and repaired our dryer effectively. We are pleased!
Danielle H, Novato, CA
He's Amazingly Thorough
John explored every aspect that could and was going on with my dishwasher. He did a great job of diagnosing the issue and solving it. I highly recommend his services
Davi G, Mill Valley, CA
