9000 Northgate Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Patient Tech
Took the time to install the items that were ordered by another tech 2 weeks ago. the install was difficult and the other tech had broken a part trying to get it out. Shailendra did a great job
Pax, Sausalito, CA
I used eleven words and it wants more
Good worker Neat and Clean Knows his job nine and ten eleven, twelve, thirteen
Daniel M, San Rafael, CA
Exceptional
He knows what he is doing I would ask for him again
Sandra L, San Rafael, CA
Honest and Smart
Bobby is a literal gem. A veteran of this game and a straight shooter. Thank you Bobby!
Jill M, Mill Valley, CA
Great review of Shailendra
Sal is experienced and knows what he is doing. He did a great job today. My only problem with Sears is that you can no longer speak with a human being when you have a question. Automation and technology are great to a point.
Marcia C, Novato, CA
Quickly figured out what was wrong
Tom was very knowledgeable, and we appreciated his advice on a couple of issues. Polite and very personable!
Dianne F, Corte Madera, CA
Excellent work
Diagnosed multiple problems quickly, fixed what could be fixed, gave good explanations and advice on next steps, was friendly and handled all my requests.
Joshua R, Greenbrae, CA
Service
Tom was knowledgeable, courteous, and respectful. He thoroughly explained what he thought was happening with my refrigerator. I would request him for future service.
Yvonne G, Petaluma, CA
Service call
Service was great-got here early-checked out oven-found bad part-went to truck got new part-replaced part - checked operation-put oven back together- and was finished in an hour or less- after he left couldn't even tell he was here- he was also very polite and neat. Great job
Mark R, San Rafael, CA
Tom was great!
Tom was really good at explaining what he was doing and what needed to be done.
Margaret E, Novato, CA
