9000 Northgate Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Very Helpful
Patricio was helpful, patient, and explained everything clearly. And he fixed the problem!
Stephanie V, Mill Valley, CA
stovetop
Bobby was very polite and service was great . On time and checked stovetop out completely . Very satisfied with service .
Thomas J, Petaluma, CA
Excellent service
I appreciated the willingness to discuss issue and answer my questions and queries about my range. Also respected my property - I am fussy about being careful. Very polite and personable - which leaves an impression of someone who takes pride in their work and are competent.
Patricia P, Novato, CA
Great service ...with a smile!
Tom was knowledgeable, personable and efficient. And he said nice things to the dog and cats. We would recommend him to anyone needing help with their Sears equipment.
Kevin P, Novato, CA
Five stars for Tom but 2 stars for Sears Service.
Sears has become so centralized in the way they care for clients. We had to reschedule the repair four times. This was not Tom's fault. Tom was efficient and knew what he was doing as a tech. It's the crummy service and scheduling snafus Sears has to work on getting right.
Amy T, San Anselmo, CA
job well done
very respectful and courteous . did the job well , and did it right .
Tom J, Petaluma, CA
don't understan
excellent service polite and friendly. cleaned up shipping containers and misc items
Sheila R, Novato, CA
Technician
Also Tom was with him. They were both wonderful. I just hope everything will work well. I waited THREE MONTHS for this repair which is TOTALLY UNACCEPTABLE!!!
Jane R, San Rafael, CA
Refrigerator repair
Tom was terrific . He was extremely helpful and did all I could have hoped for.
Timothy B, Novato, CA
Service Tech
Tom did a great job - he explained what he was doing and why.
Douglas G, Novato, CA
