9000 Northgate Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Patricio is friendly and great at his job!
Patricio was friendly and very knowledgeable. It was a pleasure to work with Patricio. He knew exactly what needed to be done, he had all of the tools and he completed the job quickly.
Wesley H, San Rafael, CA
Dishwasher repair
John was a good technician who explained everything. When I declined repair due to cost vs. new, he told me about Sears home warranty. Good technician with high knowledge.
Brian Z, Petaluma, CA
Bobby is a Pro
He has come a few times to help and in. Every case is professional demeanor and his work quality is excellent. It's a relief to see him at the front door !
Robert H, Novato, CA
Bobby always is polite and efficient
Cost too much for senior citizen - small part and time to install do not justify cost
John W, Corte Madera, CA
So great with detail, consideration & troubleshooting!
John acted as if the range was his own. He explained everything he was doing. He was very tidy very thoughtful very polite. You couldn't wish for a better technician!
Alison W, Sonoma, CA
Fridge
Very nice man. Did an excellent job fixing my fridge door.
Lilsy T, Petaluma, CA
The Best
Next time I need something fixed right the first time, I hope I get Bobby!
Max B, Novato, CA
Bobby is the best !!!
This is the 2nd time Bobby has come to our home. He is wonderful. Nice, polite, articulate, smart - I cannot say enough. The first time he diagnosed the problem and ordered parts. I am a computer engineer and I watched how he zeroed in on the problem. When he returned to install the parts, it was a similar, very good experience. Thank you for sending him. He is the best service man we have had in our home.
Robert B, Novato, CA
Sears Warranty Service
Bobby has always been forthrite with us. Sears Warranty service not so much. Our washer has been leaking for years and I always thought it was the drain until I bought what I thought was going to be a temporary washer…until my washer was repaired again for the 20th time… So…Sears let us down….and we didn't know about it until we replaced the washer And with a new washer I no longer worry about having massive quantities of water in the garage/laundry room…so Sears warranty service failed us…
Eric W, Novato, CA
Tom and Sears home warranty
Tom is the best. Sears warranty service is the worst.
Eric W, Novato, CA
