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  1. Repair
  2. Samsung
  3. Samsung Dryer

Samsung Dryer keeps running

Common reasons your Samsung Dryer keeps running

The most common reasons your Samsung dryer keeps running are a malfunctioning electronic control board, a failed moisture sensor, or an open heating element.

  • 21%

    21% of the time it's the
    Electronic Control Board

  • 19%

    19% of the time it's the
    Moisture Sensor

  • 12%

    12% of the time it's the
    Heating Element

  • 48%

    48% of the time it's the
    Something else

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    Most common repairs needed to fix a Samsung dryer

    Electronic Control Board Replacement

    The electronic control board is responsible for managing all the dryer’s functions, including cycle duration and stopping the machine when the cycle is complete. If the control board malfunctions, it may fail to send the correct signals to stop the dryer, causing it to run continuously. The dryer doesn’t shut off even after the clothes are dry. Diagnosing control board issues can be difficult, and requires professional expertise. If you suspect the electronic control board is the problem, schedule an in-home repair appointment through Sears Home Services.


    Moisture Sensor Replacement

    A failed moisture sensor could be the reason your dryer keeps running. The moisture sensor detects the level of moisture in your clothes and signals the dryer to stop when they are dry. If the sensor fails, it may not accurately detect when the clothes are dry, causing the dryer to run indefinitely. You might notice the dryer continues to operate long after the clothes should be dry. To address this issue, inspect the moisture sensor for any signs of residue or damage. Schedule an in-home repair appointment through Sears Home Services to have a technician diagnose and repair your drying if it keeps running even after your clothes are dry.

    Heating Element Replacement

    The heating element generates the heat needed to dry your clothes. If it is damaged or has an open circuit, it can cause the dryer to run continuously without properly drying the clothes, as it keeps trying to reach the set temperature. You might notice that your clothes are still damp even though the dryer continues to run. Inspect the heating element for any visible signs of damage or breaks in the circuit. If you find damage to the heating element, schedule an appointment with a Sears Home Services repair technician.

    What to expect when you experience a Samsung dryer keeps running issue

    How is the dryer keeps running issue fixed?

    Correcting most dryer keeps running issues involves replacing the electronic control board, moisture sensor, or heating element. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dryer keeps running problem

    When a dryer keeps running, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dryer failures.

    What to look out for with a dryer keeps running diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dryer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Excellent service from Daniel

    Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.


    Tammy M, Hilton, NY

    Satisfied customer

    Excellent technician Very thorough and detail oriented Would be happy to have him work on appliances again He managed to find our ranch headquarters in the middle of the desert


    Rose W, Las Cruces, NM

    Dryer service

    He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.


    Terry F, Oklahoma City, OK

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    Glossary Terms

    Natural gas is a fossil fuel used primarily for heating, cooking, and electricity generation. It's a hydrocarbon gas mixture consisting mainly of methane, but it also contains smaller amounts of other hydrocarbons and sometimes sulfur compounds.

    A gas dryer is a laundry appliance that uses natural gas or propane to generate heat to dry clothes.

    A furnace condensate pump is a device installed in HVAC systems, particularly high-efficiency furnaces, to collect and automatically remove the water (condensate) produced during the heating process.

    A furnace door is a crucial component of a home heating system, providing access to the interior of the furnace for maintenance, repairs, and inspections. It helps in maintaining the system's efficiency and safety.

    Additional possible Samsung dryer symptoms you may experience