Refrigerator drawer problem
Common reasons your refrigerator drawer problem
The most common reasons your refrigerator has a drawer problem are broken shelves, damaged door or a faulty icemaker assembly.
56% of the time it's the
Shelves16% of the time it's the
Door6% of the time it's the
Icemaker Assembly22% of the time it's the
Something else
Schedule your refrigerator repair now!
We can help! Our service technicians have repaired over 42M refrigerators. We can fix yours no matter where you bought it.
Common refrigerator repair parts you may need
Replacing one of these refrigerator parts may fix your problem.
Shelves Replacement
Damaged refrigerator shelves can hinder the movement of a refrigerator drawer in multiple ways. The shelf provides structural support for stored items and contributes to the stability of the refrigerator's interior. If a shelf is broken, it might sag or lose alignment, causing resistance when pulling out or pushing in the drawer above or below it. Also, fragments or edges from the broken shelf can block the drawer's path, making movement difficult. This obstruction not only affects access to items inside the drawer but also risks additional damage to the drawer or other components if force is used to overcome the resistance.
Door Replacement
A defective refrigerator or freezer door can prevent the door from closing and sealing properly. There may be difficulty in smoothly opening or closing the freezer drawer, requiring excessive force. It may also cause a misalignment of the drawer, where it fails to sit flush with the freezer door. A damaged door can also make scraping or grinding noises during operation, indicating friction or misalignment issues. Additionally, the door gasket won't be able to maintain a proper seal, allowing warm, humid air into the refrigerator. This can lead to condensation, resulting in water leaks in the refrigerator that won't be able to drain away.
Icemaker Assembly Replacement
When the refrigerator's icemaker fails, it can have various repercussions, affecting different aspects of the refrigerator's operation, particularly ice production. Unusual noise during ice-making may indicate underlying issues with the icemaker's internal components. A malfunctioning icemaker might result in water seepage around its assembly, leading to water accumulation inside and around the refrigerator. Failure of the bail arm to cease ice production could cause the icemaker drawer to become jammed due to excess ice production, potentially causing damage to the drawer or adjacent shelf. If other refrigerator components fail, impacting cooling, it can also disrupt ice production, necessitating a thorough evaluation by a Sears Home Services professional for an accurate diagnosis.
What to expect when you experience a refrigerator drawer problem issue
Steps to fixing a drawer problem?
Correcting most drawer problems typically involves replacing the shelves, door or ice maker assembly. However, this isn't always the case. Thorough troubleshooting and an accurate diagnosis are key to resolving the problem.
Recommendations from Sears for a refrigerator drawer problem
When a refrigerator has a drawer problem it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional inspect the refrigerator and resolve the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.
Things to watch for with a refrigerator drawer problem diagnosis
Effectively diagnosing malfunctions in modern appliances necessitates a comprehensive understanding and specialized training. Addressing refrigerator issues without employing precise diagnostic techniques may lead to ineffective repairs and unnecessary part replacements. With significant advancements in appliance technology over the past decade, contemporary models now feature intricate electronic components that pose considerable challenges for troubleshooting. Consequently, do-it-yourself repairs on modern appliances have become increasingly intricate.
What our customers say about us
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it
Jake is a great person.
He did a great job, the problem is with the refrigerator.
Nancy V, Meridian, ID
Great job
Robert did a great job and was kind and courteous. He cleaned up everything. I would highly recommend using him.
Karen K, Mount Laurel, NJ
Service appointment
Joe was very professional and knowledgeable technician who quickly found and fixed the problem. I would recommend for service again
Tim R, Schaghticoke, NY
Frequently Asked Questions
Repair Refrigerator Resources
Learn how to install refrigerator ice maker kit IM116000 on a compatible top-freezer refrigerator.
Find out why your Samsung fridge is not cooling but the freezer section works. Get expert troubleshooting tips to fix the problem.
Find out why the fridge is not cool but the freezer is and learn how to troubleshoot the common problems that cause this failure.
Find out what to do when the freezer is not freezing but the fridge works fine. Fix the problem fast with our expert DIY troubleshooting tips.
Glossary Terms
A dual ice maker is a feature in some refrigerators that includes two separate ice makers: one in the fridge compartment and another in the freezer section. This setup doubles the appliance's ice-making capacity.
A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.
Refrigerant is a chemical compound used in HVAC systems and refrigerators to absorb heat from the environment by cycling through states of evaporation and condensation, enabling the cooling process through its cycle of evaporation and condensation.
R-12 refrigerant, also known as Freon-12, is a chlorofluorocarbon (CFC) compound that was once widely used in air conditioning systems, refrigerators, and aerosol propellants before its phase-out due to environmental concerns.
Common refrigerator symptoms to look out for
- Refrigerator noisy
- Refrigerator freezer not working but fridge is fine
- Refrigerator freezer not working but fridge is
- Refrigerator not cooling
- Refrigerator compressor not running
- Refrigerator leaking
- Refrigerator leaking water
- Refrigerator stopped working
- Refrigerator burning smell
- Refrigerator leaks water
- Refrigerator cold but freezer not freezing
- Refrigerator dispenser not working
- Refrigerator leaking from bottom
- Refrigerator light not working
- Refrigerator not draining
- Refrigerator too cold freezer too warm
- Refrigerator broken shelf
- Refrigerator no water
- Refrigerator door not closing
- Refrigerator no power
- Refrigerator water dispenser not working
- Refrigerator not working
- Refrigerator display not working
- Refrigerator fan not working
- Refrigerator will not make ice
- Refrigerator won't turn on when plugged in
- Refrigerator not turning on