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  1. Repair
  2. KitchenAid
  3. KitchenAid Dryer
  4. Dryer not working

KitchenAid dryer not working

Common reasons your KitchenAid dryer is not working

The most common reasons your KitchenAid dryer is not working are a defective timer, failed door switch or a broken drum belt.

  • 64%

    64% of the time it's the
    Timer

  • 14%

    14% of the time it's the
    Door Switch

  • 13%

    13% of the time it's the
    Drum Belt

  • 9%

    9% of the time it's the
    Something else

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    Most common repairs needed to fix a KitchenAid dryer

    Timer Replacement

    When your dryer is not working, a defective timer could be causing the failure. The timer has internal cams that open and close switches or contacts to operate the various electro-mechanical components in the dryer, mainly the drive motor and the heating element. If the timer is defective, it won’t start the drive motor. When your dryer won’t start, have a Sears Home Services Technician examine the dryer and replace the timer if it’s defective.


    Door Switch Replacement

    If your dryer is not working, a failed door switch could be causing the problem. The door switch detects when the dryer door is shut. A failed door switch won’t sense whether the door is closed properly. The dryer won’t start even through the door is closed when the door switch is bad. Have a Sears Home Services Technician check your dryer when it won’t start. The technician will replace the door switch if it is defective.

    Drum Belt Replacement

    When your dryer is not working, a broken drum belt could be causing the problem. The drum belt wraps around the dryer drum and connects to the drive motor pulley. The drive motor rotates the belt to spin the drum. Over time, the drum belt becomes worn and can break. A switch on the idler pulley prevents the motor from starting when it senses that the drive belt is broken. When the dryer won’t start, have a Sears Home Services Technician check your dryer and replace the drum belt if it’s broken.

    What to expect when you experience a KitchenAid dryer not working issue

    How is the not working problem fixed?

    Correcting most not working problems usually involves replacing the timer, door switch or drum belt. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dryer that is not working

    When the dryer is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dryer failures.

    What to look out for with a dryer not working diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dryer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

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    Excellent service from Daniel

    Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.


    Tammy M, Hilton, NY

    Satisfied customer

    Excellent technician Very thorough and detail oriented Would be happy to have him work on appliances again He managed to find our ranch headquarters in the middle of the desert


    Rose W, Las Cruces, NM

    Dryer service

    He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.


    Terry F, Oklahoma City, OK

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    Glossary Terms

    Natural gas is a fossil fuel used primarily for heating, cooking, and electricity generation. It's a hydrocarbon gas mixture consisting mainly of methane, but it also contains smaller amounts of other hydrocarbons and sometimes sulfur compounds.

    A gas dryer is a laundry appliance that uses natural gas or propane to generate heat to dry clothes.

    A furnace blower motor is a crucial component of a home heating system that drives the fan responsible for circulating air throughout the HVAC system and into the living spaces of the home.

    A furnace condensate pump is a device installed in HVAC systems, particularly high-efficiency furnaces, to collect and automatically remove the water (condensate) produced during the heating process.

    Additional possible KitchenAid dryer symptoms you may experience

    • KitchenAid dryer not turning on
    • KitchenAid dryer not starting
    • KitchenAid dryer not heating
    • KitchenAid dryer not drying
    • KitchenAid dryer no heat