Appointment Lookup
646-440-2692
Kenmore freezer light not working
Common reasons your Kenmore freezer light is not working
The most common reasons your Kenmore freezer light is not working are a malfunctioning electronic control board, broken LED light assembly or a bad power supply board.
65% of the time it's the Electronic Control Board
14% of the time it's the LED Light Assembly
14% of the time it's the Power Supply Board
7% of the time it's the Something else
Schedule your freezer repair now!
We can help! Our service technicians have repaired over 1,000,000 Kenmore freezers. We can fix yours no matter where you bought it.
Most common repairs needed to fix a Kenmore freezer
Electronic Control Board Replacement
A malfunctioning electronic control board can keep the light from working in your freezer. The electronic control board receives a signal from the freezer door switch when you open the door and the control board should send current to the freezer light. A failed relay or corrupted internal logic on the circuit board can prevent the electronic control board from sending current to the light. When the freezer light is not working, have a Sears Home Services Technician visit your home and fix the problem. The technician will replace the electronic control board if it’s bad.
LED Light Assembly Replacement
When the light is not working in your freezer, you may need to replace a broken LED light assembly. The LED light assembly includes a circuit board and the LED lights that illuminate the inside of the freezer. When the circuit board fails, the LED lights won’t turn on. Replacing the LED light assembly can be complicated in some freezers. When the light isn’t working in your freezer, have a Sears Home Services Technician visit your home and fix the problem.
Power Supply Board Replacement
If the power supply board is bad, the freezer will not power up. The freezer won’t cool and the interior and display lights won’t work. If the freezer is equipped with an electronic door lock, the lock will fail to engage and the door may not close completely. This is because the power supply in a freezer connects the incoming power from your home’s electrical supply to the components inside the freezer. It also sends power from the control board to the freezer. A defective power supply board may also fail to protect the freezer from power surges, potentially causing damage to electronic components like the main control board. If your freezer is not powering up, have a Sears Home Services professional inspect it and replace the power supply board if necessary.
What to expect when you experience a Kenmore freezer light not working issue
How is the light not working problem fixed?
Correcting most light not working problems usually involves replacing the electronic control board, LED light assembly or power supply. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for a freezer light that is not working
When the freezer light is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.
What to look out for with a freezer light not working diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
What our customers say about us
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it
Fridge repair.
Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.
Curt C, Mount Carmel, IL
Happy!
Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!
Lisa M, Sahuarita, AZ
Freezer repair
Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend
Lynwood L, Dayton, TX
Frequently Asked Questions
Repair Freezer Resources
Learn the reasons why your deep freezer is leaking water and how to fix the problem.
Explore these common freezer problems and their likely causes, providing insight from Sears' expert technicians.
Discover why your freezer is only freezing at the bottom with Sears Home Services.
Learn how chest freezers work and how to troubleshoot common problems.
Glossary Terms
A freezer bag is a specially designed plastic bag used for the cold storage of food in the freezer, offering protection against freezer burn and preserving the food's freshness and flavor over extended periods.
A freezer compressor is a vital component of a freezer's refrigeration system, functioning as a pump to circulate refrigerant through the system, which cools the interior by absorbing and expelling heat.
A freezer door gasket is a flexible seal that outlines the edge of the freezer door, ensuring an airtight closure to maintain cold temperatures inside and prevent warm air from entering.
A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.