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  1. Repair
  2. Kenmore
  3. Kenmore Freezer
  4. Freezer compressor not running

Kenmore freezer compressor not running

Common reasons your Kenmore freezer compressor is not running

The most common reasons your Kenmore freezer compressor is not running are a failed compressor, malfunctioning electronic control board or a bad evaporator.

  • 68%

    68% of the time it's the
    Compressor

  • 7%

    7% of the time it's the
    Electronic Control Board

  • 6%

    6% of the time it's the
    Evaporator

  • 19%

    19% of the time it's the
    Something else

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    Most common repairs needed to fix a Kenmore freezer

    Compressor Replacement

    When your freezer compressor is not running, a failed compressor motor could be causing the problem. The function of a freezer compressor is to compress and pump the refrigerant gas that flows through the sealed system, which in turns absorbs and removes heat from the inside of the freezer, keeping it cool. When the compressor motor fails, the freezer won’t cool at all. Because the EPA regulates the handling and disposal of all refrigerants, you’ll need to have a certified service technician perform the repair. Schedule service through Sears Home Services and we’ll send a certified technician to your home to fix your freezer.


    Electronic Control Board Replacement

    When the freezer compressor is not running, a malfunctioning electronic control board could be causing the problem. The electronic control board receives signals from various sensors to monitor the temperature inside the freezer. Using the information it receives from these sensors, the board starts or stops the compressor, fans, defrost cycle and other components. A bad internal relay or corrupted internal logic on the circuit board can prevent the electronic control board from sending electric current to the compressor for cooling. When your freezer isn’t cooling and the compressor is not running, schedule service through Sears Home Services. Our technician will visit your home and fix the cooling problem in your freezer.

    Evaporator Replacement

    When the compressor is not running in your freezer, a bad evaporator can be causing the problem. The evaporator cools the air inside the freezer. When a damaged evaporator leaks out the refrigerant from the sealed system, the electronic control board will detect the problem and stop the compressor. Replacing the evaporator involves recovering and recharging the refrigerant in the sealed system. Because the EPA regulates the handling and disposal of all refrigerants, a certified service technician is required to perform the repair. When your freezer won’t cool at all, have a Sears Home Services Technician visit your home and fix the problem.

    What to expect when you experience a Kenmore freezer compressor not running issue

    How is the compressor not running problem fixed?

    Correcting most compressor not running problems usually involves replacing the compressor, electronic control board or evaporator. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a freezer compressor that is not running

    When the freezer compressor is not running it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.

    What to look out for with a freezer compressor not running diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


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    Glossary Terms

    A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.

    A furnace condensate pump is a device installed in HVAC systems, particularly high-efficiency furnaces, to collect and automatically remove the water (condensate) produced during the heating process.

    A furnace door is a crucial component of a home heating system, providing access to the interior of the furnace for maintenance, repairs, and inspections. It helps in maintaining the system's efficiency and safety.

    A furnace fan, also known as a blower, is an integral component of your HVAC system that circulates air throughout your home, ensuring consistent temperature and air quality.

    Additional possible Kenmore freezer symptoms you may experience

    • Kenmore freezer won't make ice
    • Kenmore freezer not working
    • Kenmore freezer not freezing
    • Kenmore freezer not cooling
    • Kenmore freezer light not working
    • Kenmore freezer leaking water
    • Kenmore freezer fan not working
    • Kenmore freezer door not closing