GE Washer Smart Dispense not working
Common reasons your GE Washer Smart Dispense not working
The most common reasons your GE washer Smart Dispense is not working are malfunctioning dispenser, defective PCB (printed circuit board) or a bad water valve.
39% of the time it's the
Dispenser
28% of the time it's the
PCB
20% of the time it's the
Water Valve
13% of the time it's the
Something else
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Most common repairs needed to fix a GE washer
Dispenser Replacement
In a GE Smart Dispense washer, the dispenser adds detergent and softener to the fill water from the dispenser reservoir. If the dispenser assembly is defective, the detergent and fabric softener won’t flow into the washer tub with the fill water correctly. When you notice that the Smart Dispense system is not working on your GE washer, schedule repair service to have a Sears Home Services technician visit your home and fix the problem.
PCB Replacement
The PCB or electronic control board controls how much detergent and fabric softener is added to the washer tub from the smart dispenser reservoir based on load size detected by the control board. A defective PCB won’t detect load size properly or won’t dispense laundry detergent and fabric softener when the internal control board logic is corrupted or relays on the circuit board aren’t working. When your GE washer Smart Dispense is not working, have a service technician examine the washing machine and fix the problem.
Water Valve Replacement
The fill valve assembly includes dispenser water valves that direct water flow through the dispenser to add detergent and fabric softener. When the dispenser fill valves are defective, water won’t flow through the dispenser to add the detergent and fabric softener properly. When the washer fills with water but the detergent and/or fabric softener isn’t dispensing, have a Sears Home Services technician examine the washing machine and replace the water fill valve assembly if it’s defective.
What to expect when you experience a GE washer Smart Dispense not working issue
How is the Smart Dispense system not working problem fixed?
Correcting most GE washer Smart Dispense not working problems usually involves replacing the dispenser assembly, PCB or water valve assembly. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for a GE washer Smart Dispense system that is not working
When a GE washer Smart Dispense system is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.
What to look out for with a GE washer Smart Dispense not working diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
Repair Washer Resources
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Is your washing machine refusing to turn on? In this guide, we'll cover eight simple troubleshooting steps to get it running again, from checking the power cord to inspecting the control board.
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Glossary Terms
Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.
A washing machine pedestal is a platform that raises the washer off the ground, providing easier access to the appliances and often includes additional storage space such as drawers.
A washer tub is the interior part of a washing machine where clothes are placed for washing, typically made of stainless steel, plastic, or porcelain-coated metal, designed to hold water and withstand the agitation or spinning during the wash cycle.
Fabric softener is a laundry additive used to soften and freshen clothing, reduce static cling, and make fabrics feel smoother.
Additional possible GE washer symptoms you may experience
- GE washer buttons not working
- GE washer deep fill not working
- GE washer door not locking
- GE washer drain and spin cycle not working
- GE washer leaking from bottom
- GE washer lid won't lock
- GE washer no power
- GE washer noisy
- GE washer not agitating
- GE washer not draining
- GE washer not filling
- GE washer not spinning
- GE washer not starting
- GE washer not turning on
- GE washer not washing
- GE washer not working
- GE washer won't start cycle