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  1. Repair
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  3. GE Washer

GE Washer buttons not working

Common reasons your GE Washer buttons not working

The most common reasons your GE washer buttons are not working are a broken control panel, a malfunctioning PCB, or a defective user interface control.

  • 35%

    35% of the time it's the
    Control Panel

  • 29%

    29% of the time it's the
    PCB

  • 21%

    21% of the time it's the
    User Interface Control

  • 15%

    15% of the time it's the
    Something else

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    Most common repairs needed to fix a GE washer

    Control Panel Replacement

    A broken washer control panel may become unresponsive and won't allow you to select or change wash cycle settings or turn the washer on and off. In some failures, only one or two buttons on the control panel are affected, while other times the entire control panel fails to work. There may be problems with the digital display. Control keys or buttons on the control panel may also stick, causing the washer to exhibit inconsistent behavior, such as starting or stopping unexpectedly during a cycle.


    PCB Replacement

    A malfunctioning printed circuit board (PCB), also called an electronic control board, can lead to various failures in a washer. This is because the board serves as the brain of the washer, controlling crucial components such as the water valve, drive motor, drain pump, and cycles. If the electronic control board fails, the washer may not power up, control buttons may not response, and it might not display the cycle status. Additionally, it might fail to fill, agitate, spin, or drain. In some cases, a shorted board may emit a burning smell.

    User Interface Control Replacement

    A faulty user interface control may become unresponsive and won't allow you to change wash cycle settings or turn the washer on and off. In some failures, only one or two buttons or dials on the interface are affected, but in some cases the entire interface will be completely dead. Cycle status such as time remaining in the cycle won't display properly on a defective user interface. Control keys or buttons on the user interface may also stick, causing the washer to exhibit inconsistent behavior, such as starting or stopping unexpectedly during a cycle. Error codes may also be present.

    What to expect when you experience a GE washer buttons not working issue

    How is the washer buttons not working issue fixed?

    Correcting most washer buttons not working issues involves replacing the control panel, PCB, or user interface control. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a washer buttons not working problem

    When a washer's buttons are not working, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.

    What to look out for with a washer buttons not working diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Glossary Terms

    Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

    A washing machine pedestal is a platform that raises the washer off the ground, providing easier access to the appliances and often includes additional storage space such as drawers.

    A washer tub is the interior part of a washing machine where clothes are placed for washing, typically made of stainless steel, plastic, or porcelain-coated metal, designed to hold water and withstand the agitation or spinning during the wash cycle.

    Fabric softener is a laundry additive used to soften and freshen clothing, reduce static cling, and make fabrics feel smoother.

    Additional possible GE washer symptoms you may experience