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  1. Repair
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  3. GE Washer

GE Washer door not locking

Common reasons your GE Washer door not locking

The most common reasons your GE washer door won't lock are a broken door lock assembly, a defective door switch, or a malfunctioning PCB.

  • 32%

    32% of the time it's the
    Door Lock Assembly

  • 29%

    29% of the time it's the
    Door Switch

  • 11%

    11% of the time it's the
    PCB

  • 28%

    28% of the time it's the
    Something else

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    Most common repairs needed to fix a GE washer

    Door Lock Assembly Replacement

    The door lock assembly prevents the door from being opened while the washer is operating, allowing for the safe operation of the machine. If the door lock assembly breaks, the door won't lock and the washer may not agitate, spin or drain. You might notice the washer won't start, or water remaining in the tub or wet clothing at the end of the cycle. Inspect the door lock assembly for signs of damage. If you suspect the door lock assembly is broken, have a Sears Home Services technician diagnose and replace it for you.


    Door Switch Replacement

    A washer door switch is a safety feature that ensures the washing machine only operates when the door is securely closed. If the door switch is broken or misaligned, it can stop the washer from completing a cycle, as the machine won't progress if it detects the door is open. This issue can also prevent the rinse cycle, and can also stop the washer from draining or spinning, trapping water and clothes inside. A faulty door switch can prevent the door from locking. A broken door switch should be replaced by qualified professional technicians.

    PCB Replacement

    A malfunctioning printed circuit board (PCB) can lead to various failures in a washer. This is because the PCB, also called an electronic control board, serves as the brain of the washer, controlling crucial components such as the water valve, drive motor, drain pump, and cycles. If the PCB fails, the washer may not power up or display the cycle status. There may be a loss of communication between the board and components such as the door lock, user interface, or motor. Additionally, it might fail to fill, agitate, spin, or drain. In some cases, a shorted board may emit a burning smell.

    What to expect when you experience a GE washer door not locking issue

    How is the washer door not locking issue fixed?

    Correcting most washer door not locking issues involves replacing the door lock assembly, door switch, or PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a washer door not locking problem

    When a washer door is not locking, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.

    What to look out for with a washer door not locking diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Glossary Terms

    Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

    A washing machine pedestal is a platform that raises the washer off the ground, providing easier access to the appliances and often includes additional storage space such as drawers.

    A washer tub is the interior part of a washing machine where clothes are placed for washing, typically made of stainless steel, plastic, or porcelain-coated metal, designed to hold water and withstand the agitation or spinning during the wash cycle.

    Fabric softener is a laundry additive used to soften and freshen clothing, reduce static cling, and make fabrics feel smoother.

    Additional possible GE washer symptoms you may experience