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Samsung Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (11,989 reviews)
On Time, and Knowledgeable
November 15, 2024
Overall rating

Our technician texted us before arriving. He explained what he was doing and why and then discussed our alternatives. He was up front about the charges and his recommendations. Very thorough and cleaned up before he left. Excellent service.

Susan B, Freeport, TX

Outstanding Service
November 15, 2024
Overall rating

My experience with SEARS was nothing short than outstanding to include the service provider Christopher - my hat off to him. Should I need service in the future, I respectfully request Christopher as my provider. He was on time and did an excellent job. SEARS was great - you don't need to change a thing as if it is not broke, don't fix it (smile).

Simmons C, Covington, LA

Excellent
November 15, 2024
Overall rating

Great work and communication! Nice experience dealing with Sears appliance repair.

Paul L, Bismarck, ND

Quick and smart
November 15, 2024
Overall rating

Great job. And got done very quickly. Awesome service. Thanks.

Josh W, Perryville, MO

Service review
November 15, 2024
Overall rating

Wayne was outstanding. Kept me up to date on arrival time, was very personable,pleasant and considerate. Provided explanation of what repair needed to be done and completed repair in a timely manner.

Denise S, Springtown, TX

Excellent service
November 15, 2024
Overall rating

Technician was on time polite well knowledgeable kept me informed and what he was doing with the washer and dryer and he went above and beyond to solve the problem

James J, Hampton, VA

Great job
November 15, 2024
Overall rating

Excellent performance

Alberto S, Orlando, FL

Repaiman
November 15, 2024
Overall rating

Don did a great job he was very knowledgeable about my samsung refrigerator. And was able to get it diagnosed.

Chris B, Northville, MI

All around excellent customer experience
November 15, 2024
Overall rating

Online service for scheduling works and saves time. Notifications about appointment cut down on anxiety of missing the tech. The tech was knowledgeable, respectful, informative, encouraging, and fixed the issue with the refrigerator. He also followed up on his work directly after servicing the unit. Everything is working and the area was left exactly as he found it . Thanks. - MPT

Michael T, Mandeville, LA

Samsung Refrigerator
November 15, 2024
Overall rating

Tech was on time and professional . Don't think a fee of 129 should be charged if nothing is done and i have service contract

Duane R, Clinton, MD

Average Rating: 4.7/5 (11989 reviews)

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