Samsung Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Frank
Robert was great. He was way over booked and still did his job well and without any complaints
Frank P, Flagstaff, AZ
Awesome service
Nice to have a professional know what he is doing !! I was going to try to do it my self from watching. You tube videos ….. so glad I didn't have to go down that rabbit hole
Janey M, Boise, ID
Knowledgeable, friendly and quick
Eddie was knowledgeable, friendly and quick to diagnose and fix the problem with our refrigerator.
Steven L, Santee, CA
Great Repairman
After 3 weeks and so many calls, my washer was fixed, Salvador was the only one to get it right. Thank you Sal.
Julie M, Whittier, CA
Great Service
The lady that helped us was very helpful and knowledgeable
Christine M, Santa Maria, CA
Finally…
Had a technician come out for diagnostic and then for a month I had an issue with sears and American Home Shield cancelling my appointments and leaving me with excuses like someone called out or the part I needed hasn't come in. By the way the original technician order the heating element he said I needed and within a week it came to my home. Couldn't get an appointment sooner for one reason or another. Finally after said month I went to the website and made an appointment. Ivan came out after having my appointment added to his schedule and was completely professional not only was he quick and efficient with cleaning and fixing my dryer but he also fixed the real issue with my dryer which was a broken wire not the heating element as first diagnosed. Ivan I appreciate you staying late and finishing the job, dryer works and it's cleaned out above and beyond. By the way my original appointment scheduled by American home shield and sears was cancelled apparently no technician was assigned again.
Luis R, Orlando, FL
My refrigerator
He was very efficient and very pleasant person and knew what he was doing
John H, Salem, VA
Dorothy Sluss
He was great! Very knowledgeable and professional in all ways!
Dorothy S, Castlewood, VA
Quick and efficient
He quickly solved our issue and explained the issues clearly. Would recommend
Kim H, Blaine, WA
Sorry No Repair Today
Edgar very knowledgable on Samsung washer. Edgar gave several options, but new machine is best econmical answer. Repair estimate exceeded cost of new machine.
David C, Edinburg, TX