Push Lawn Mower Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Thanks again Douglas.
Good job. Douglas is very knowledgeable. Thanks again. His score is 5. I'll call again if I need help in the future.
Leon M, Chesapeake, VA
Ed
Trever was full of knowledge and was very helpful. I will call again as needed.
Edward G, Shelby, NC
Service Provided
Repair Tech was very helpful and walked me through process of ordering part needed.
Edward P, Beloit, WI
Technician Great...Sears not so much so.
The technician did what was asked, what he could based on the fact that he wasn't given the information to arrive with the correct parts to fix the tractor. I communicated that one of the primary reasons for the call was to install a correct deck belt. He was not told this so did not have the part. He did give me a few helpful tips and considering the distance he had to drive was a good sport.
David W, Lake Zurich, IL
Technician review
Dave was excellent
David R, Randolph, NJ
Sear Service
Why is the time window 8:AM-5:PM? Not too many years ago, customers were given the option of 8:AM-12:PM or 1:PM-5:PM. It is very hard to block out an entire day, but it is a lot easier to block out half a day. It would seem to me that if you truly are interested in customer SERVICE, you would do this.
Kanawha, Henrico, VA
Good work
High prices and some delay. Wrong part shipped luckily he had the right part in his truck.
Thomas R, Merrimack, NH
Mower
My tech was great and did a great job but once he punched in the info the bill was very high, about double what I would expect for a belt change. Regretably I wont ever call for service again and will go to a local service company
Scott M, Shoreline, WA
Service Call Review
The service provided by your technician was great. However, setting up the service was a nightmare.
James S, Petersburg, VA
Lawn and garden
Serviceman very knowledgeable with craftsman product and doesn't waste any valuable time performing the duties of Sears highly skilled worker.
Dwayne Ford, Conyers, GA
