Kenmore Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Very nice
Very professional
Susan R, Rockland, MA
Technician
Cesar is the best. Diagnosed the problem on first visit and ordered every needed part. Arrived on time and had washing machine fixed and working sooner than expected!
Samuel J, Frederick, MD
Laundry personnel
Very helpful friendly got the job done had the part with him
Norma H, Morristown, TN
Awesome
Michael was very knowledgeable, polite and caring. He did an awesome job. He was very neat and clean. He takes pride in his work and it shows. I would definently recommend him to anyone who would need a refrigerator repair. He even took the time to answer any questions I had regarding the inner workings of a refrigerator. Thanks for a job well done. :)
Mary H, North East, MD
He's the best!
Justin arrived when expected, introduced himself and got to work diagnosing the problem with my dishwasher. He worked efficiently, which let me know he knew his way around the washer. He explained the problem clearly and the expected cost and need for parts. We discussed the timeline for repair. I was very happy to welcome him back to complete the repair. He was so quiet going about his work, I barely knew he was there. He is a credit to your company and an excellent representative of repair/service people.
Maura M, Brooklyn, NY
Luis was very friendly and keep trying to get the right part
Luis was so good at his job. Very friendly and explained everything.
James J, Cleburne, TX
5
He has serviced my fridge 5 times in a moth, due to parts order, installation of the parts, covering another service man"s work due to time constraints . Patient worker.
Margaret A, Waianae, HI
Good experience
Jeff was very pleasant and knowledgeable. He evaluated our washer carefully
Larry W, Owings Mills, MD
Dryer Repair
Walton is a very good employee for Sears. He arrived ahead of schedule, diagnosed the problem, had the dryer fixed and he was on his way to his next appointment.I was very impressed with his work ethic.
Gary L, Linthicum Hts, MD
Repairman review 11-13-24
This gentleman was very knowledgeable and explained exactly what could be done to fix the situation.
Barbara W, Clarksville, TN