Kenmore Pro Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Compressor replacement
Excellent. Clean job and professional! Very skillful and knowledgeable. Thank you Jim.
John N, Upland, CA
EXCELLENT
Timely arrival. Professional appearance and communications. Explained issue and functionality of appliance.
Michael P, Cameron, MO
Thank you
Sears scheduling is abysmal. Called for service May 24th and repair was effected today August 22nd ~ 14 weeks. 4 tech arrivals - 4 reschedules - 3 no-show without notice - 12 phone calls to support @ 1.5 hours average. THE SUMMER IS GONE I've had to cancel guests and family visits as well as cancel my travel plans… what a mess The Technicians are wonderful and competent. Parts arrived within 4 to 7 days SO!!! BOTTOM LINE is that the home warranty division must pay a competitive wage to attract technicians YOU BIG GUYS NEVER THOUGHT OF THAT….??????
Corbey K, Jenkintown, PA
5 stars
Timothy was fantastic! Friendly, polite, and quickly resolved our issue.
Erica C, Gainesville, GA
Oven repair
Jim was professional and courteous. He made the repair quickly and confirmed things were again working as they should.
Amy B, Springfield, OR
Appliance technician
Travis is very knowledgeable, patient, and helpful. He is an assect to your company.
Charlotte P, Lagrange, GA
Refrigerator repair
Steve was great! Very knowledgeable personable & informative-took care of our problem very efficiently! He's a definite keeper & deserves a raise!!
Edward Raccio, East Lyme, CT
Very good!!
Wendell was fast and professional, great service for our washing machine
Debbie, Palos Verdes Peninsu, CA
Fast and kind
Bennie was very kind and respectful. He worked fast to fix our problem. Would absolutely call Sears Home Services again!
Angela J, Columbus, OH
Refrigerator repair
Dennis is an excellent technician. Very professional and friendly. Thank you for a thorough job.
Kathryn E, Clovis, CA
