Kenmore Pro Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (286 reviews)
Technician Ronald
March 10, 2025
Overall rating

It was very apparent that Ronald is very technically knowledgeable; and had Good Work Ethics. He utilized efficient techniques to get job done. He asked if I was able to get the part repaired that I was responsible for. He even advised me how to better stabilize the valves for washing machine. He arrived early but still gave me a moment to get ready.

Brian M, Granada Hills, CA

Fridge service
March 09, 2025
Overall rating

Very good service, very friendly and informative, He was able to tell us what our problem was.

Kenneth R, Pontotoc, MS

Ed
March 07, 2025
Overall rating

Ed, was a professional! If I ever need Sears to repair anything, I will ask him.

Yahaira R, Milford, CT

Awesome
March 06, 2025
Overall rating

Very respectful and did exactly what he needed to fix the job. Thank you for doing such a great job and keeping Sears in business through your professionalism.

Scott V, Raleigh, NC

Dryer Service Repair
March 05, 2025
Overall rating

Desmond was able to fix my drying element. He saved me hundreds of dollars. I'm so happy that I won't need a new dryer.

Joyce S, West Orange, NJ

Refrigerator repair
March 05, 2025
Overall rating

Robert was very personable and professional. Arrived on time for both the diagnostic and repair visits, had clear communication with what the issues were and the needed fix. Great all around guy!

James W, Asheboro, NC

Refrigerator compressor replacement
March 03, 2025
Overall rating

Bob did an excellent job! We were very pleased with his work and professionalism.

Richard& Kathy Colopoulos, Brick, NJ

TERRIFIC
March 03, 2025
Overall rating

Rodney is professional, prompt, friendly, and very informative!!!!! Great service!

Claire M, Corner, SC

Very nice
February 27, 2025
Overall rating

Very nice and informative

Deja Z, Fremont, CA

Refrigerator repair
February 27, 2025
Overall rating

Carlos is a very experienced tech who repaired my refrigerator. He identified the cause of the problem and explained to me clearly the steps to fix it, and the cost for each step. So far his fix seems working well. I highly recommend Carlos for any refrigerator problems.

Huiping Y, Redlands, CA

Average Rating: 4.8/5 (286 reviews)