Kenmore Pro Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dishwasher repair
Barry did a great job. Fast service and very friendly
Brian H, Middletown, DE
Washer
Satisfied with repairs. My only complaint was it took too long to get the part and once the part was received, it took another week for the washer to get repaired.
Anna P, Carrollton, GA
Freezer repair
Very informative explained what was wrong and how he was going to fix and explained how to pay with text and credit card things went well
Steve G, Mendon, MI
Sears Home service
I recently had the pleasure of using Sears's Home service (technician Mr. Adel), and I must say, he was absolutely phenomenal! From start to finish, his professionalism and expertise were top notch. When the technician arrived, he arrived promptly and we're equipped with all the necessary tools and parts. His knowledge and experience were evident as he quickly diagnose the problem with my refrigerator. Not only did he fix the issue efficiently, but he also took the time to thoroughly explain what the issue was and presented options (warranty plans) to help circumvent future issues, Not only did Mr. Adel excel in technical skills, but he also left a lasting impression with his friendly and personable nature. He was respectful of my home, cleaned up after himself, and took the time to answer all of my questions patiently. I felt valued as a customer and appreciated the level of transparency and honesty he displayed. Thank you The Butlers
Vivette B, Warrenton, VA
Dryer repair
Luigi called earlier in the day to give me an ETA. I had mentioned that I had a 5:15 appointment. He made every effort to get here early so I wasn't late. Friendly and courteous. He diagnosed the problem and was able to make the repairs . Extremely professional and I was on time for my appointment. Thank you Luigi!!!!
Shelly B, Oak View, CA
Five stars
He's your best technician
Bruce W, Hilo, HI
Kenmore repair
Great technician and very timely repair. Exceeded all of my expectations.
Terry, Omaha, NE
Professional
Kevin was professional, knowledgeable, and honest, and communicated what would be needed to repair the oven.
Carol G, Acton, MA
Awesome
He was Amazing.. very helpful and answered all of our questions
Crystal G, Bakersfield, CA
Quick response
Robert was friendly and informative. My refrigerator died and he arrived within hours of my appointment request.
Elizabeth A, Stuart, FL
