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All HVAC Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (3,690 reviews)
Great customer service
November 11, 2024
Overall rating

Mr. Severino did a wonderful job fixing my HVAC. First, he areived earlier than scheduled. He ordered the replacement parts and honored his word to return later in the afternoon to install it. He explained everything thoroughly and cleaned the work area before departing. I haven't experienced customer service like this in a long while. I plan to use Sears Home Services for future projects.

Elyse P, Silver Spring, MD

Great Communication
November 11, 2024
Overall rating

Billy did a great job of communicating the situation to where I knew what to expect and how we are to move forward.

Brandon M, Murfreesboro, TN

Furnace Repair
November 11, 2024
Overall rating

Nick did a great job and fixed the issue during the first visit

Kyle S, New Albany, OH

Great tech.....
November 08, 2024
Overall rating

He knew his Job well & did a great job fixing the problem..... Even went as far too help fix the paperwork for it too b right.....

Jane L, Manassas, VA

Repair
November 08, 2024
Overall rating

Excellent service. Very professional and polite. He has been here a couple times, seems very knowledgeable as well.

Brenda S, Martinsburg, WV

Homeowner
November 08, 2024
Overall rating

Tariq provided preventive maintenance service on my furnace and water heater. He was at my house for over an hour. At one point I was sort of watching him. He seemed to be "really" into what he was doing; not rushing, but taking his time. Unfortunately, I will be moving out of the area in April 2025, otherwise, I would certainly be requesting him by name in the future.

Jeanette H, Laurel, MD

Great and prompt service!
November 08, 2024
Overall rating

Very knowledgeable and friendly. Took the time to explain what the issue and address all my concerns.

Reginald B, Mechanicsvlle, VA

Furnace gone bad
November 07, 2024
Overall rating

David was very pleasant, knowledgeable & efficient. It wasn't long before he had my furnace up & running. David also gave me pertinent advice about my furnace filters.

Aleta K, Chicago, IL

Friendly efficient service
November 07, 2024
Overall rating

Sean provided excellent service. Replaced the broken part quickly

Kayleen L, Dayton, OH

Furnace
November 07, 2024
Overall rating

Very professional very thorough inspection

Diana M, Taft, TX

Average Rating: 4.7/5 (3690 reviews)

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