Hotpoint Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Awesome Technician
Quick, thorough and competent! Very satisfied with the service and option Dmitri presented.
Victor R, Clayton, NC
Great service
Thanks for fixing my dryer and getting here so fast. I appreciate it.
Christy W, Talladega, AL
A wonderful quick and professional job!
John was a pleasure. He knew exactly what to do to fix three long-standing issues with my ancient oven. Now, it's almost good as new! I would have him back in a heartbeat.
Deborah L, Madison, WI
Excellent Customer Service
Arrived on time, was very pleasant and knowledgable. I would use this service again. Thank you!
Suzanne D, Elizabethtown, PA
Highly recommend
Victor and his team member went above and beyond. Extremely friendly, curtious, and very knowledgeable. I highly recommend Sears Home Service for your repair needs.
Brenda S, Lancaster, CA
Very efficient
Repair guy showed up and found the simple fix from the breaker. Was charged fairly
Donald H, Weaverville, NC
Repair Dryer
Travis was very friendly and respectful. He fixed the problem, let me know what the issue was, and made sure to check that everything was in working order before he left.
Jacqueline M, Houston, TX
Very courteous
Daniel was very knowledgeable and helpful. He assessed problem with dryer,he then had to order specific parts to fix it. When returned and put in parts that were ordered to fix the problem. Thank you for friendly staff like Daniel.
Kristi S, Hooks, TX
Excellent service
Desmond arrived within appt window, and called ahead to confirm placement of machines. He listened to my concerns about the dryer and washer, particularly as the dryer did have a cleaning maintence done within the last 5 business days. He took photos of the dryer and explained what needed to be done, including the possibility of needing a new part. However he was able to provide a solution and repaired the dryer hose. He also ran the washer and explained the clutch brake mechanism that causes the sounds I was concerned about. I truly appreciated his thorough explanations and patience and his positive demeanor.
Donna H, Jersey City, NJ
Washer
William was very pleasant He sure knows his appliances did excellent job and I learned alot
Anna B, Gig Harbor, WA
