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GE Profile Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (1,034 reviews)
Excellent service!
November 03, 2023
Overall rating

Excellent service! Knowledgeable, efficient, well prepared, cordial! Tony is a good representative for SHS.

Pat L, Middlebury, CT

Great service
November 03, 2023
Overall rating

Prompt, courteous, very knowledgeable. Did a great job on his second trip to finish repairing my stove damaged during a power outage/surge. Highly recommend.

Shirley, Smithfield, VA

Five Stars
November 03, 2023
Overall rating

Very knowledgeable

Larry M, Valley Stream, NY

Refrigerator Repair
November 03, 2023
Overall rating

My experience was excellent. Problem was repaired in no time. Pleasant representative; very professional.

Peter G, Simsbury, CT

Excellent Service
November 03, 2023
Overall rating

Efficient, knowledgeable, friendly and courteous are traits of the best service technicians! Barry and his crew exhibit all of those traits!

Edward W, Lewes, DE

Couldn't be better!
November 03, 2023
Overall rating

Once again a helpful and very pleasant person who has been with Sears for some time, as have I, almost 18 years I think. Jev saw what seemed an obvious problem and remedied it with dispatch. The problem simply did not display all issues and we both thought it was fixed. Not so and I will be perfectly happy to have Jev back to check it out again. Sears has always had service staff who made one feel comfortable and confident in their abilities. Thank you, Doris Jaynes

Harold J, Kapaa, HI

Efficient, Professional, and Personable
November 02, 2023
Overall rating

Patrick did a wonderful job of explaining the problem to us, and also of explaining exactly how he was going to fix it. After examining the failed parts he also took the time to explain how and why they failed. He also explained how we can take better care of the dishwasher in the future. We would highly recommend Patrick; we really appreciate the work he did and the way he did it.

Susan O, Richland, WA

Stove repair
November 02, 2023
Overall rating

Professional and quick with repair. Pleasant and respectful. Went over repairs with me to ensure stove was working properly before leaving

Howard F, Kunkletown, PA

Service on GE PROFILE REFRIGERATOR ICE MAKER.
November 02, 2023
Overall rating

Our service technician Bill was top notch. Bill made the service call as promised. He checked out our ice maker, found the problem and made extra effort to find the new ice maker. He went the extra mile to go get and replace the ice maker the same day. He is an amazing technician and employee for Sears Home Services. We certainly appreciate all that he did to get us up and making ice again. He is amazing. Thank you for having him as a technician. Appreciate your service. Thank you, Sandra VANDERSLICE Dandridge, TN

Sandra VANDERSLICE, Dandridge, TN 37725

Rating for service personnel
November 02, 2023
Overall rating

Sajjad H was very courteous, professional and helpful. . He was diligent and efficient, and explained to me what went wrong. It was a pleasant experience.

Linda W, Wallace Estates, CA

Average Rating: 4.7/5 (1034 reviews)

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