GE Profile Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (1,248 reviews)
Always a pleasure to work with Sears
March 11, 2025
Overall rating

Friendly, open and honest;) Willing to educate and help find a solution!

Lana G, Simpsonville, SC

Experienced and professional
March 11, 2025
Overall rating

Both technicians that came out had been in the appliance repair business a some time. We appreciated their experience and professionalism. I would not hesitate to recommend them to anyone.

Michael S, Green Valley, AZ

Dryer repair
March 11, 2025
Overall rating

Two repair men, both knew there jobs. Arrival to stated time was not good. Off 1 hr. and 2 1/2 hr late.

Duane S, Rockford, IL

Honest Pen
March 11, 2025
Overall rating

Mr. Luis provided excellent customer service! He is professional, prompt, and knowledgeable in repairing appliances. Highly recommended!! Thank you.

J.J.A., Johnson County

GE refrigerator, water and ice not working
March 11, 2025
Overall rating

Took three tries and hopefully it was just a little fan motor that went out causing the waterline to freeze up. We will know in about 48 hours.

Melissa D, Fairview, TN

Adair was great
March 11, 2025
Overall rating

Adair was great, a quick fix with no issues, 5 stars

Michael M, Boxborough, MA

Refrigerator water dispenser problem
March 11, 2025
Overall rating

Bruce did an excellent job diagnosing the problem, but unfortunately the part was not available.

Davis R, Harvey, LA

Excellent service
March 11, 2025
Overall rating

Jaime was very professional and knowledgeable. He did a thorough analysis of the situation and was able to come up with a solution. However the insurance company declined to follow it. They apparently have other options to fix it,

Kathi H, Pinellas Park, FL

Owner
March 10, 2025
Overall rating

He is very good in all respects. If I have trouble again I would like him to take care of servicing the appliance

Hilda P, Surfside, FL

Polite and thorough
March 10, 2025
Overall rating

Conrad explained what he was doing thoroughly and although my issue ended up not being tied to the fridge, but instead to the outlet, he didn't help fix one of clogged drain tube issue that we've been having

Brian C, Delaware, OH

Average Rating: 4.7/5 (1248 reviews)
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