Frigidaire Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service tech Bobby
Bobby was great with letting us know what he could do for our electrical appliance problem and gave us a solution to the problem. Although we chose to go a different direction, he was knowledgeable and very informative about our choices.
Gaylynn S, Russellville, TN
Dishwasher repair Artificial Intelligence stinks
Nathan the technician was very good. I would give him 5 out of 5 stars. The overall experience with the AI process was horrible!! Initially the scheduling was ok. The technician came out diagnosed the issue and ordered the part. He said the part would arrive at our home in a couple of days, which it did. He scheduled the day to return. I went back and forth with AI text messages and emails tell me the part never arrived and canceling the appointment. I would reschedule, confirm then next day the appointment would be canceled by AI saying the part hadn't been received. I went through this maybe 3 times over the course of a couple of weeks and we had the part all along!! I requested numerous times to get a human representative and had no luck. I remembered that Nathan had originally texted me on the first visit and I was able to text him. He did come today and repaired our dishwasher. I am very very unsatisfied with your system.
Paul D, Farmville, VA
Dishwasher
Technician was courteous and professional. I am quite pleased with Sears Home repair services.
Dr S, Jamestown, CA
Kind and helpful
Robert was kind and helpful. We appreciated his hard work to get our dishwasher working again
Samantha K, Wyoming, MN
Quick service
Thank you for the quick service in fixing our dishwasher clog issue.
Sheree S, Cerritos, CA
Microwave Repair
Mark was very good. He was very professional and demonstrated he was an experienced technician. He also took the time to explained the problem with the microwave which was appreciated.
Felix A, Oviedo, FL
Thank you for your time, James!
We appreciated James' fast response, his work ethic and his friendly demeanor. We are very happy with the job he performed and the information he relayed to us!
Alma M, Mentor, OH
Refrigerator repair
After 10 appts with Appliance Service Center Juan was the first tech that knew what he was doing Excellent work!
Phyllis T, Luling, TX
For justine
Justine is very good technician. Explains nicely. Very satisfied with him. Good service Very polite
P.c. P, Artesia, CA
Bernardo E
Always nice And pleasant to work with Very knowledgeable Great technician
Rosa I, Sunland, CA
