Frigidaire Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Verna's Frigidare
Marty was really nice! Very knowledgeable & efficient. Personable, was able to deliver unpleasant news gently & with sympathy.
Verna P, Harrison, MI
Moisture in refrigerator
Prompt polite seemed like knew what he was doing. Hopefully he fixed the problem. I'll know in a few hours. I'll know for sure on 24 hrs.
Joseph T, Chesapeake, VA
Frigidaire fiasco
After wait a month and a week for a a tech to come and repair my freezer by 4 different companies Mike fixed the problem.
William B, Willington, CT
Great Tecs
I had the privilege of meeting two talented technicians from SEARS. Brandon was the Tec who diagnosed the problem and ordered the parts. He quickly location of the leak and reviewed the area needing repair. Jose the 20) the veteran, was the Tec who made the repair. Do you know how qualified a man with Jose's experience is to SEARS? I would like add that both these men were great commentators.
Philip U, Surprise, AZ
Stove Technician
Technician was very knowledgeable and thorough. He did an excellent job. Would recommend him.
Constance Carter, Miami, FL
Excellent service
Very fast and efficient. Was very professional and kind. Would recommend
Jalisa B, Baltimore, MD
Service
After having to re-schedule appointments more than once due to another tech not showing up within business hours and not reading special instructions that were written on the service order. After the FOURTH missed appointment, we rescheduled for the FIFTH appointment and finally got a different tech. Stephen, he called beforehand to let us know how far out he was, he double checked he had the correct address, he went straight to the home (since we were for once aware what actual time he was coming, so the home was already unlocked for him) He got the job done correctly in a timely manner. He also even called after he was finished to confirm he replaced the part and asked if we wanted him to lock the door behind him. Such a nice tech. Five stars would go to this tech and the company's customer service for listening to our complaints and finally addressing them.
West Point Hills, Mattawan, MI
*****
we give Victor 5 five starts, for a great job fixing our freezer.
Martinsilvi L, Delano, CA
Outstanding Service
Outstanding Service - Highly Appreciated I am extremely pleased with the excellent service provided and want to extend my heartfelt gratitude. Both technicians showcased exceptional expertise and professionalism throughout their work. Lorenzo: His extensive experience was evident as he quickly diagnosed the issue with the dryer, ordered the correct part, and, within a few days, installed it to restore the dryer to perfect working condition. Chris: Equally experienced, he promptly identified the problem with the interface board and skillfully resolved it in no time. I truly appreciate their dedication and the remarkable work they did. Thank you both for a job well done!
Mehdi M, Cupertino, CA
Thanks cody
Professional, personable, diagnosed problem repair more than cost of new so getting new oven
KK, Harrodsburg, KY
