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Electrolux Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (815 reviews)
freezer
October 09, 2023
Overall rating

John did everything he could to repair my freezer. He was courteous and easy to discuss the problem with. My only recommendation is to make your appointment window 4 hours as opposed to the entire day.

Kathryn M, Tucson, AZ

POA
October 09, 2023
Overall rating

Don has been such a patient individual, positive attitude and excellent customer service worker with making monthly visits(Since June now it's October) due to the "Original" warranty company lack of service for a product that costs more in service fees than purchase price… Hopefully this product will work the way it should!!!

Pam R, Holland, OH

Five Stars...
October 09, 2023
Overall rating

Very knowledgeable, prompt, friendly, explanatory and knew his stuff. Highly recommend him.

Donna K, East Sandwich, MA

Repair of Electrolux stovetop
October 07, 2023
Overall rating

James showed up early Saturday morning after callin to say he was on his way. He checked if the Sears part had been delivered before he hung up. When he arrived he double checked to see which ignition switch wasn't working, confirmed and went to wowrk. It required some extra expertise because rodents had chewed on one of the wires. He was able to make the repair, much to my relief, and left me a happy customer. Except for the rodents.

Cynthia E, Fort Worth, TX

Great, productive visit
October 07, 2023
Overall rating

Steve let us know in the am the 2 hour window when he expected to arrive, so we weren't waiting all day, then called when he was 30 min away. He properly diagnosed ghe previously improperly diagnosed issue and was realistic in time to obtain parts.

Heather G, Dallas, TX

He was very focused and did his job without any hesitation.
October 06, 2023
Overall rating

If he could have been more personable, giving advice he has learned over the years to help us keep our appliances running smoothly. All that was said was "use vinegar water" Where to put it? How often?

Ruth& D, Bloomfield, NY

Excellent Service by Dan
October 06, 2023
Overall rating

Dan, was excellent! Gave great advice on detergent usage and monthly cleaning of washer.

Monica N, Macomb, MI

Focused repairman
October 06, 2023
Overall rating

Made contact, showed when he said he would and fixed my refrigerator. Neat in appearance and kept the work area the same. Fully cleaned up afterwards. Good job!

George D, Woodford, VA

Excellent Service
October 06, 2023
Overall rating

There was a burner on my cook top that was inoperative. Dan showed up on time and ensured that before he left, the equipment was operating correctly. I was highly impressed with his attitude and professionalism.

Victor H, Lilburn, GA

Best service fixed my washer in 10 minutes
October 05, 2023
Overall rating

Knowledgeable, friendly professional service, reasonable pricing, timely service. Only took 1 days to schedule

Kathy J, Belfair, WA

Average Rating: 4.7/5 (815 reviews)

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