Electrolux Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service by Sears
Fast and effcient professional answered my question very pleased with process
Joel S, Pittsburgh, PA
Rating Facundo
For future reference if I have any problems with any of my appliances please send Mr Facundo to take of them.
Todd H, Opa Locka, FL
Washer Leaking Water
Keith pulled washer out from back wall to find the dryer was also hooked up to water supply for the steam feature so there was a split connection between washer and dryer. The seal broke causing the leak. He disconnected the connection to the dryer and connected the washer directly to the water supply. I'm back in business now! He took the time to wipe up all the water that had leaked out everywhere! Thank You!
Lauren F, Jenks, OK
Dryer
Mr. Ronald did what the 4 other people should have done that came before him. The people that came before him wasted my time and money and the company time and money by wasting time trying to fix a dryer that could not be fixed and kept me without a dryer for a whole month back in April. of 23.
Brenda W, Lake Charles, LA
Washer repair
STEVEN did a great job today. Made a couple of adjustments. Ran a couple of cycles. Tested everything out. Great job I really appreciate your employees. They're awesome every time they come here.
Michael K, East Haven, CT
Oven tepair
Professional knowledgabke and on time. Offered additional services that we needed
Marsell S, Milford, DE
Good service
Good service
Bob M, Foster City, CA
Washer repair
Daniel was very informative and honest with explaining situation
Paul R, Gold Canyon, AZ
Disappointed in the wait for service !
The service tech called me today to say that he was coming in. I had not scheduled this date and it was fortunate that I just happen to be home though about to leave the house. He came in and did his job. Let's hope that the repair and cleaning of the filter worked. My gripe is not with your technician. It is with the fact that I had an emergency situation six weeks ago and I had to wait for service even though I purchased an emergency maintenance agreement. it is impossible to reach a human when calling your multiple numbers that all get routed to either the Philippines or India. This is extremely frustrating when we are in mainland USA. I would not recommend your service or that anyone purchase an agreement that you solicit to customers of the former Sears and Roebuck. I have submitted a complaint to the Massachusetts Attorney General's office in hopes that there will be a class action suit against this company that only has a PO Box in Florida, and no true US contact number. I am very disappointed in your service company.
Martha B, Carlisle, MA
Nice guy
Smart, efficient and personable technician. He did a great job!
Margie K, Oconomowoc, WI
