Electrolux Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent job - everything works now!
After a 7 month sojourn with dozens of contacts with the warranty company trying to get my Electrolux oven repaired, Constantine "Stan" showed up after some parts were located and effectively diagnosed how to get them installed. This is a 30 inch double oven and he worked for over 4 hours the first visit, carefully pulling out the oven and replacing the self-clean switch. Unfortunately, that fix caused another Error message to show up and he had to diagnose that! Three weeks later after the additional parts arrived, Stan showed up and quickly installed them, since he knew exactly what they were for. We tested everything after he completed the installation and I can happily say that EVERYTHING now appears to work as planned. Stan is careful, polite, efficient, very experienced and clever. Thank you for resolving a very long and frustrating repair claim! 5 Stars for sure!
Lenore R, Long Beach, CA
Wow! Above and beyond service! Super impressed!
The lead technician's name was actually Dan his colleague might have been Tyler. Afraid I didn't really interact with the colleague as much as I did with Dan. Not only did these gentlemen have to move a stackable washer and dryer that were in a very tight space to get to the bottom of the problem but they were exceptionally gracious, professional and kind. They did an exceptional job explaining the problem to us and kept us informed while they reached out to Choice Home Warranty to try to navigate this problem. You're lucky to have men of this caliber representing the company I was extremely impressed!
Gina F, Denver, CO
Review
Mark was very friendly. He seemed very knowledgeable and was very professional. My appliance is working great.
Melody J, Jurupa Valley, CA
Tom is great!
Thank you as always! Top notch service! Tom always makes sure to get your appliances fixed.
Brittany L, Bourbonnais, IL
On time and did the job perfectly
Patrick arrived on time, was professional and fixed the washer perfectly!
Nandakumar V, Nashua, NH
Excellent Service
George communicated with me at the beginning of the day to confirm my service window, he called me to tell me was in route to our home. He was very knowledgeable and gave excellent service.
David T, Ocean Grove, NJ
Professional Service
Rob pointed out the issue right away and gave sound recommendations.
Dina K, Danville, AR
Dryer repair
Steve was very professional, knowledgeable, and courteous. He knew what he was doing and took care of the problem in a timely manner.
Virginia V, Starkville, MS
Awesome Service
I would give him a ten if I could
Ronald J, Pawleys Isl, SC
Dryer fixed
He was very nice and knowledgeable I would recommend him
Grace G, Churchville, NY
