Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.1k
Average Rating
4.9/5
Chet M
Kingwood, TX, September 2024Great customer service and great explanations of what he did and advise.
Mary C
Chicago, IL, September 2024Terrel was so respectful, kind and knowledgeable. He was on time. He was very resourceful in assisting with my a future a/c from Sears. I do would give him a 10.
Joyce D
Cape Coral, FL, September 2024Was polite and knowledgeable regarding what the issue was . He quickly dismantled the a/c unit found the problem and had a replacement part which he installed..The unit was circulating cold air about half an hour later.. Thanks to Emmanuel we had restful cool night..ππΎ
Karen C
Whispering Pines, NC, September 2024Excellent service today. Very professional. Prompt, courteous, organized. Thank you again!
Laura&john S
Palm Bay, FL, September 2024He was so thorough in the maintenance procedures as well as trying to find an answer to an issue I was having with the dryer. He was so nice too!
Maria Thetford
Montpelier, VT, September 2024Excellent ! Great service, very helpful, engaging personality , as an older person I will recommend this gentlemen !
Joyce D
Cape Coral, FL, September 2024Michael was pleasant informative and knowledgeable.. he checked out the appliances and gave advice regarding their upkeep.
Judith N
Nottingham, MD, September 2024Service was great π John was courteous and very knowledgeable. Thank you π
Richard Z
Weston, CT, September 2024Robenson was great. I originally scheduled the maintenance of both the washer and dryer for the same day and time. An AI rep called and said I could get an earlier day so I rescheduled. Since I scheduled both washer and dryer together, I assumed both were rescheduled together on the new day but that was not the case. When I found out that Robeson came only to work on the washer I was not happy. Robinson told me not to worry and he could also work on the dryer. He patiently answered my questions and he left the area very clean. I would like to schedule Robeson to come next year to work on my washer and dryer!
Eloise L
Coats, NC, September 2024Phil was professional and very competent. He was polite and performed his services well. I am very happy with the service call.