Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.1k
Average Rating
4.9/5
Michele L
Toledo, OH, September 2024very informative great job
Gale G
Camp Verde, AZ, September 2024Good service. Diagnosis faulty timer. Got the water to drain. Cleaned dryer. Shopping for new washing machine.
Hannah& G
Phoenix, AZ, September 2024He took the washing machine and the dryer apart, determined no parts were needed DIscussed with him the need ro have the lint duct cleaned
Michelle G
Brea, CA, September 2024Very knowledgeable! He took care of the washer and dryer very quickly.
Holly S
Merrillan, WI, September 2024Not only was Michael very efficient he also gave us suggestions on how to keep our appliances running smoothly.
Charles C
Saratoga, CA, September 2024Notified me of expected arrival time and was on time. Polite, prepared.
Lisa B
Novato, CA, September 2024Leroy worked hard to try to fix the problem with my dryer. He thoroughly explained the attempts tried to repair it and the procedure for ordering the parts. He scheduled a return appointment at the end of the month in hopes that parts are available. He also checked our washing machine. I look forward to seeing him when he comes to install the parts for the dryer.
Allan H
Centennial, CO, September 2024Erick was efficient and answered questions readily. The drawback to the service is the large window given for the tech to arrive: 9 hours is way too much. The change in the policy to now include deductibles and depreciation renders it less useful than previously.
Murray V
Huntingdon Valley, PA, September 2024I wanted to mention what a pleasurable experience we had with our serviceman Jules. Explained everything clearly so that we understand the work he was doing. Thank you Jules.
Barbara R
Selma, AL, September 2024The technician was knowledgeable and professional. He politely answered all of my questions.