4588 Virginia Beach Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great
Fast, friendly and efficient. He did a great job. Thanks
Mike M, Virginia Bch, VA
Walt is fantastic!
Walt's skill, thoroughness, friendly attitude and professionalism saved the day for us. So thankful to have our dishwasher up & running again!
Kevin C, Virginia Bch, VA
WAYNE IS AN EXCELLENT CARING TECHNICIAN
WHEN I CALL SEARS, I ONLY WANT WAYNE, A KNOWLEDGEABLE, CARING AND SKILLED TECHNICIAN
LoIs WILLIAMS, Virginia Beach, VA
Excellent work. Nice man.
Worked hard to clean ice maker that really needed it. Very polite and efficient.
James S, Virginia Beach, VA
Great job
Alex identified the problem and resolved it quickly. Very satisfied.
Karen B, Norfolk, VA
LG Dryer
Brian was the best! He got here when he said he would and did the job very efficiently. Can't say this about the scheduling process and the delays I experienced.
Beverly W, Norfolk, VA
Marks review
Got here in the time window, and did a great job being efficient and careful with my refrigerator.. thanks again Mark
Alias A, Virginia Bch, VA
Walter
Walt was in/out in a jiffy with a completed repair! What more can you ask for?
Eric M, Virginia Beach, VA
Technician
The technician that came to service our washer was very knowledgeable and efficient. You couldn't have asked for more. He was amazing. Scheduling the service with Sears Home Services was a nightmare. Appointments made, confirmed, then cancelled by Sears home Service. First time parts were delivered to residence Saturday prior to appointment. The day of appointment they confirmed by text then cancelled saying parts hadn't come in. Second appointment scheduled, confirmed with text message and they cancelled again, saying appointment was never confirmed. Third appointment scheduled and confirmed again via text, they cancelled saying technician was on the way, but vehicle broke down. Scheduled another week out, had to call request management and finally the called back with an opening in 2 days. Again, the technician was amazing! However the customer service scheduling the appointment, and the technician actually getting to our home was a nightmare. This was very frustrating with a lot of unnecessary time off work to accommodate appointments that were cancelled. When your entire family works in health care or are first responders, you definitely need your washing machine!
Stacy C, Virginia Bch, VA
Service review
Walter is great and very knowledgeable - he helped us find out what was wrong with our stove.
Tommy D, Virginia Bch, VA
