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  3. Virginia
  4. Richmond
  5. Sears Appliance Repair
  6. 1400 N Parham Rd
  7. Reviews

1400 N Parham Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (121 reviews)
Job Well Done
November 10, 2023
Overall rating

It was a pleasure to have Marvin service my appliances. He took the time to answer all my questions as he inspected everything. He even took the time to clean the dust off the refrigerator grill and tried to help me with removing the light bulb cover in the oven...that wasn't successful, though.

Judith H, Manakin Sabot, VA

Robert Shoemake
October 19, 2023
Overall rating

5 Albert was delightful, knowledgeable and very polite. We would use his services any time.

Robert S, Richmond, VA

My service
October 18, 2023
Overall rating

Arrived on time. Was very knowledgeable and nice. Would love him to come back if needed again.

Patrick P, Henrico, VA

Vikram was polite, professional and informative.
October 17, 2023
Overall rating

Vikram was polite, professional and informative.

Robert L, Henrico, VA

Finally.! Someone came to fixed our Fridge!
October 16, 2023
Overall rating

Cheikh was our refrigerator savior. He was very dedicated and determined to help us and took his time, working diligently to repair our compressor. This was after 7 weeks and 5 canceled appointments by Sears, a kind-hearted and tech-savvy technician showed up to repair our fridge. We sat for over 3 weeks with the parts in our dining room but no one would come to install them and the India call center was useless in communicating our needs to this side of the ocean. Thankful for the warranty just not thankful it was with Sears.

Peter N, Richmond, VA

Rates 8 of 5
October 13, 2023
Overall rating

Bryan realized we had two earlier visits to repair-replace valve on washer. He needed to order a part, which would delay repair into fourth week. He found part in town and fixed washer within the hour. Also did clean and maintain. He answered my nervous con cerns very patiently! Yes, fixed, finally!! Mary Ellen and Richard Mercer

Richard M, Richmond, VA

Excellent work and friendly!
October 12, 2023
Overall rating

Daniel did a terrific job. He was friendly and provided great information about his work. He answered all my questions too!!

James W, Henrico, VA

Great customer service!
October 09, 2023
Overall rating

Anslem arrived early and was both courteous & knowledgeable about repairing my refrigerator. He did the job quickly & efficiently. I would ask for him again.

Sandra C, Manakin Sabot, VA

Excellent service and communicator
October 04, 2023
Overall rating

Albert was very knowledgeable, kind, and informed me in details what was the problem and how he was going to fix problem.

Robert P, Richmond, VA

Great service
September 27, 2023
Overall rating

Tyrese was professional and promptly figured out the problem with my refrigerator.

Shelley G, Henrico, VA

Average Rating: 4.7/5 (121 reviews)

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