100 Newmarket Fair Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Fridge
Ted was very professional called ahead of time to tell me when he would be here. Would recommend him
Elizabeth R, Williamsburg, VA
Excellent Service
Ted showed up in a timely manner. He was the first technician sent to my home and diagnosed the problem quickly. Now, this was a relief, considering two previous times, with a scheduled appointments, no one showed up, and no notification that no one was coming, this was a great aggravation, considering work was missed waiting on the no show appointments. So, Ted was efficient and polite, and most importantly showed up.
Victoria F, Hampton, VA
He was very informative
He was very informative. He told me what to do next.
Kevin M, Hampton, VA
Derrick
Great customer service.Very knowledgeable about his work . He's the face of Sears great employee, he needs a raise. 5 stars for sure.
Emanuel Jones, Hampton, VA
Replace compressor
Excellent work repairing my fridge
Michael A, Newport News, VA
Sears Tech
Great customer service , knowledgeable friendly on time
Steven S, Williamsburg, VA
Repair Whirlpool refrigerator ice despenser.
The technician was very knowledgeable and professional. He kept me informed during the repair process and he cleaned up after the repair.
John P, Ivor, VA
LG dishwasher problem evaluation
Prompt and polite service was provided. Good maintenance advice was given.
Gary M, Saluda, VA
AC maintenance
Technician clearly explained everything he did. And why unit was malfunctioning. Even repeated it several times. Very knowledgeable.
Victor F, Suffolk, VA
Repair of water leakage coming from Expansion Tank
Mr. Anthony was very professional. He called to let me know when he would get here. He asked me what the problem was, as I explained to him, he was not sure if Sears handle that problem. But he assured me he would come by and check to see and relay the information back to his company. I was not sure where the water was coming from. After he arrived and assessed the problem, he checked with the team leader. Unfortunately, after checking with his team leader (Supervisor), Sears does not work on that particular unit. He also informed me that he would relay the information to my warranty company. Every time I have had a Sears Technician come out; they have been very professional. Excellent job hiring professional personable people.
Betty B, Hampton, VA
