100 Newmarket Fair Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator Service
James was on time and very courteous. Offered to have another tech come out because he couldn't smell the "glue" smell we had been smelling inside the refrigerator. He checked everything he could for us. We appreciate so much his offer for an another tech to come by.
Robert Daughtrey, Ivor, VA
GE Oven
Excellent work from Scott. Very knowlegeable and nice to work with! We would call him every time. A true professional!
Lynnjohn H, Suffolk, VA
We now have a working clothes dryer!
The repair didn't take too long. The problem was the heater element was defective. We were very happy with the repair! The only issue was the delay in the Sears Home Services repair. Finally on the third day the repair was scheduled, Jose arrived and did an excellent job repairing our dryer. I will assume were just unlucky needing the repair when many others in our area also needed repairs.
Joseph K, New Port News, VA
Washer/Dryer Repar
Knowledgeable and pleasant. Was familiar with the lid problem making proper connection and adjusted the contact immediately. Very nice and through technician.
Beverly C, Hudgins, VA
Great
He is very personable, and always does a great job.
James M, Mathews, VA
Great!
My technician kept in communication with me well and working quick and efficient. I have had him respond before and he was very professional both times and courteous
Kelly W, Newport News, VA
Thank you
Very patient…. Hopefully this works. He's been here several times to correct water spilling on the hardwood floor
John M, Williamsburg, VA
Out of balance
Jose tested and explained how the washing machine works. He explained what could be done.
William H, Newport News, VA
Excellent Professional
I have been fortunate to have Kemonti diagnose and repair my fridge. He explained everything to me, and repaired my fridge in no time!
Carolyn T, Smithfield, VA
Luis M Rocks
Luis kept us up to date on his arrival time which we greatly appreciated, much better than a generic 4 hour window. He was very thorough, taking each connection apart and testing for functionality. In the end, simply cleaning each connection solved the problem and we're now back in business.
Michael M, Williamsburg, VA
