100 Newmarket Fair Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
He was wonderful
He came in and was very pleasant. Please give him a bonus
Paula P, Windsor, VA
AAA
He was on time very knowledgeable and pleasant and took care of our problem !! Would ask for him every time
Linda Beamer, Hampton, VA
Amazing Tech
Jose was truly an amazing technician! I showed him a video of the problem so he knew what was going on. He had to order a part from the manufacturer then came back to fix it! Truly amazing and thankful for his work!
Gina D, Williamsburg, VA
Pleasant
Very Pleasant Person, arrived when he said he would. Gave an accurate diagnosis of the problem
Karen N, Williamsburg, VA
Washing machine diagnosis
Very knowledgeable and informative
Joyce B, Williamsburg, VA
Terrible phone center
The repair techs are very good. The service dept not so much. I was asked to call when the parts were delivered tp my house. After 3 days and 9 calls later I never could get to talk to a person
Arnold G, Cobbs Creek, VA
Tech Ratings
The tech was on time and call me with the time of arrival. He was able to fix the problem with my dryer in the same day.
Diane Y, Newport News, VA
Repair tech.
Excellent, great personality, informative, answered questions. out of things to say.
Lorraine S, Newport News, VA
Survey
Douglas serviced my lawn tractor today(1/19/24). Doug has been at my home previously to work on my tractor. Today he replaced the drive belt and a pulley. This job was quite involved, however, Doug completed the job in an efficient and and professional manner. I highly recommend Doug.
Michael Paulsrud, Williamsburg, VA
Repair dishwasher
Excellent, friendly, knowledgeable, helpful. Showed me some tips for me appliance.
Cathy W, Zuni, VA