10101 Brook Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Technician
Daniel was fantastic!! It's very difficult dealing with companies in this day and time because it's all about money. Customer service is not important to companies anymore. Daniel was friendly and very polite as well as efficient and patient! I can't even get this to submit!!!!!!!
Angela B, Richmond, VA
Great service
I am very pleased with the service I received fixing my washer. Jose was professional and knowledgeable. What a nice man he is. He explained everything he was going to do. Thank you Jose.
Madonna S, West Point, VA
Excellent
Marvin did a great job! I would definitely recommend him.
Ben W, Richmond, VA
Great service
He was time. Knew the dryer. Would call again.
Dan C, Doswell, VA
Review of Tech's service.
My Tech was on time and very knowledgeable and customer focused. I would highly recommend this Tech to anyone!
Michael M, Mechanicsville, VA
Great technician!
The technician was very knowledgeable and checked the dryer and ran diagnostics very quickly
Sieglinde N, Mechanicsville, VA
Awesome
He was so courteous, friendly, and amazingly professional. He was very through. Would highly recommend him to everyone. He is an asset to Sears, he's definitely a keeper. I wish every company customer service technicians' were just like him.
Jill B, Warsaw, VA
Corin N saved us!
Your company has an asset with Corin. He called me as he was getting to the job prior to mine because it was almost 5 pm. He wanted to make sure I knew he was still coming and also let me know that he was 47 minutes from my home but as soon as he finished he would be on his way. And he was. He showed up with a dynamite attitude at 6:15. He was kind and thorough finding the problem and fixing my HVAC issue. I know his day was long, however he had the very best attitude and demeanor. Do whatever you have to do to keep him because he definitely makes your company look good.
Janet C, Montpelier, VA
Amazing Service!
As a first-time user of Sears Home Services, I was impressed by the entire process from scheduling to repair. JOSHUA was punctual, kind, and very professional!
Kimberlie S, Quinton, VA
Sears
Great service. Fast. Efficient. Couldn't be happier. Appliance working as designed.
Donovon H, Glen Allen, VA
