12000 Fair Oaks Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent Technician
Jawid is very knowledgable, he diagnosed an issue with the Fridge from one visit that 4 other companies failed to do before him, he's an Excellent Technician
NYJ, Mclean, VA
Kind and competent
Great experience, came back after having to order a new part and finished the job on the same day. Very thankful.
Thomas A, Falls Church, VA
Service with a smile!
Abdul did an excellent job of diagnosing our problem. He was very pleasant to work with.
Glynis L, Fairfax, VA
Washer/dryer
Very good work pleasant manner thorough job efficient fast helpful
Christopher H, Arlington, VA
Repair dishwasher
He was honest and kept his promise by bringing the broken part on the same day and fixing it.
Kumari., Fairfax, VA
Excellent service
Jamshid was very professional and knowledgeable. Was able to quickly diagnose the problem.
Shirin K, Fairfax, VA
One of the best Sears Technician
The technician was very professional,thorough and the best one from sears in the past few years. He was also very correct and knowledgeable.
Lakshmi G, Herndon, VA
Faramarz was great BUT SEARS HOME SERVICES NOT
Faramarz was great-did the job. However, Sears service is undesireable because they do not have a live person you can talk to. I tried and tried to talk to someone to tell them they needed to reorder the part because we did not get it as their sys said we did. I had to wait till the guy showed up to tell him he needed to order the part. took almost 3 weeks to get my stove fixed.
Gordon L, Burke, VA
Good
Good technician
Mohammed O, Chantilly, VA
Refrigerator
Technician was courteous but Sears service Was horrible! It took 4 Times to diagnose And repair Hopefully! We need a new fridg! Let's see if it holds up in the next few weeks
Barbara T, Centreville, VA