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  6. 12000 Fair Oaks Mall
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12000 Fair Oaks Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (328 reviews)
Excellent Technician
July 30, 2023
Overall rating

Jawid is very knowledgable, he diagnosed an issue with the Fridge from one visit that 4 other companies failed to do before him, he's an Excellent Technician

NYJ, Mclean, VA

Kind and competent
July 28, 2023
Overall rating

Great experience, came back after having to order a new part and finished the job on the same day. Very thankful.

Thomas A, Falls Church, VA

Service with a smile!
July 28, 2023
Overall rating

Abdul did an excellent job of diagnosing our problem. He was very pleasant to work with.

Glynis L, Fairfax, VA

Washer/dryer
July 28, 2023
Overall rating

Very good work pleasant manner thorough job efficient fast helpful

Christopher H, Arlington, VA

Repair dishwasher
July 27, 2023
Overall rating

He was honest and kept his promise by bringing the broken part on the same day and fixing it.

Kumari., Fairfax, VA

Excellent service
July 27, 2023
Overall rating

Jamshid was very professional and knowledgeable. Was able to quickly diagnose the problem.

Shirin K, Fairfax, VA

One of the best Sears Technician
July 26, 2023
Overall rating

The technician was very professional,thorough and the best one from sears in the past few years. He was also very correct and knowledgeable.

Lakshmi G, Herndon, VA

Faramarz was great BUT SEARS HOME SERVICES NOT
December 26, 2023
Overall rating

Faramarz was great-did the job. However, Sears service is undesireable because they do not have a live person you can talk to. I tried and tried to talk to someone to tell them they needed to reorder the part because we did not get it as their sys said we did. I had to wait till the guy showed up to tell him he needed to order the part. took almost 3 weeks to get my stove fixed.

Gordon L, Burke, VA

Good
December 22, 2023
Overall rating

Good technician

Mohammed O, Chantilly, VA

Refrigerator
November 20, 2023
Overall rating

Technician was courteous but Sears service Was horrible! It took 4 Times to diagnose And repair Hopefully! We need a new fridg! Let's see if it holds up in the next few weeks

Barbara T, Centreville, VA

Average Rating: 4.6/5 (328 reviews)

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