12000 Fair Oaks Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
pleased with Rachid
Rachid speaks clearly about the issues at hand, is friendly, & is fast!
John M, Vienna, VA
Refrigerator repair
Many thanks to Madjid, who did a great job. He is pleasant, friendly and knowledgeable. I appreciate that he took the time to explain the inner workings of my refrigerator and addressed the problems in a straight forward manner.
Judith G, Centreville, VA
Excellent Service
I am very pleased with the techs who came to my home in response to my broken washer. The service on my older model Kenmore washer was done on-time, thoroughly, and with care. Not only was my broken washer fixed, the issue and fix were explained well, and in a polite manner. I am so happy that I have the Sears Home Services agreement in place for my appliances, and that the technicians are top-notch.
Danette P, Fairfax, VA
Dishwasher Fixed
With a minimum amount of fuss our appliance is once again cleaning our dishes - now without a leak.
Eric K, Fairfax, VA
Repair of refrigerator.
He did an excellent job of diagnosis and repair, and I appreciated the system responding to my need so timely.
Daniel R, Clifton, VA
Freezer repair
I rate Sadie a 5. He was prompt, told me what to do before he came. He repaired the freezer, and spent time showing me how to control the temperature.
Arlene S, Fairfax, VA
Repair of Dishwasher
He was efficient, through, and pleasant. Your company is lucky to have him.
Larkin I, Reston, VA
The Experience with the services of Mr. Majid
Mr. Majid was very professional, polite and knowledgeable; he was thorough in his work and even identified the previous technician's wrong diagnosis who had tested the problem of our fridge on Oct 19th. We greatly appreciate his service.
Fatemeh N, Centreville, VA
Excellent review
Mohammed was very helpful and explained the service contract benefits to me.
Robert K, Fairfax, VA
Excellent
Mr. Rachid represented himself very professional and knowledgeable technician!!! Explained the problem and showed excellent service in fixing it.
Reynaldo D, Burke, VA
