12000 Fair Oaks Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
pleased with Sediq
I was pleased to see Sediq again. He worked hard to solve the problem, kept me abreast of what was happening, & answered all my questions.
John M, Vienna, VA
Refrigerator Repair
Madjiid expertly checked the various functions of our ice maker, found that the ice maker was defective. He checked his truck, found a factory replacement on board, replaced the defective unit successfully. We thanked him for restoring our ice maker on the first visit! Bravo!
Thomas M, Centreville, VA
Refrigerator bottom freezer light repair
Very courteous, very knowledgable about the refrigerator & its lighting. Bottom Freezer light didn't work; repair is done through wiring above the right door. Explained his procedure, repaired the connection & checked the overall health of the refrigerator in a timely fashion. Very pleased..
Jill J, Fairfax, VA
Very polite and knowlable
Good job ! And promptly got to my house as scheduled. Thank you Mrs Terrell
Barbara T, Fairfax, VA
pleased with Rachid
Rachid speaks clearly about the issues at hand, is friendly, & is fast!
John M, Vienna, VA
Refrigerator repair
Many thanks to Madjid, who did a great job. He is pleasant, friendly and knowledgeable. I appreciate that he took the time to explain the inner workings of my refrigerator and addressed the problems in a straight forward manner.
Judith G, Centreville, VA
Excellent Service
I am very pleased with the techs who came to my home in response to my broken washer. The service on my older model Kenmore washer was done on-time, thoroughly, and with care. Not only was my broken washer fixed, the issue and fix were explained well, and in a polite manner. I am so happy that I have the Sears Home Services agreement in place for my appliances, and that the technicians are top-notch.
Danette P, Fairfax, VA
Dishwasher Fixed
With a minimum amount of fuss our appliance is once again cleaning our dishes - now without a leak.
Eric K, Fairfax, VA
Repair of refrigerator.
He did an excellent job of diagnosis and repair, and I appreciated the system responding to my need so timely.
Daniel R, Clifton, VA
Freezer repair
I rate Sadie a 5. He was prompt, told me what to do before he came. He repaired the freezer, and spent time showing me how to control the temperature.
Arlene S, Fairfax, VA
