4701 S Broadway Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
It's not fixed!
My oven is still making horrible noise! It's not fixed.
Danny E, Flint, TX
Customer service response - Hi Danny, we would like to provide you with some assistance regarding the issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected].
Sears Home Services on August 26, 2023
Ice maker still not working
Water not going into to tray. I still have the same problem. It made one tray of ice and has stopped working again. This is the second service after installing a brand new ice maker in the first service because water would not go into tray. The technician installed a brand new ice maker and it did not solve the problem as I had to ask for service for the same problem a second time. Still do not have water going into the tray to make ice.
Tom C, Mabank, TX
Customer service response - Tom, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 12, 2023
Most unhappy
Charles left without repairing dryer or even letting me know he was leaving. Not only rude but also not professional. I also noticed that on my emails that I had supposedly signed a bill/receipt, I never signed anything. Not at all happy. But according to my home warranty. Charles is due to return on Friday for a THIRD visit by your company for the same dryer.
Margaret F, Tyler, TX
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 08, 2023
Frig repair?
Frig started working so the repairman was unable to fix the problem.
Jerry& K, Athens, TX
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on August 08, 2023
