3510 Mccann Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent Service
Tyler represented Sear's Home Services well. He was very professional, knowledgeable, courteous, and friendly. He provided the must needed to my appliance and completed my repair in record time.
Cynthia W, Marshall, TX
She was great
Michelle A Was great. Very fun person. She educated me on my appliance repair. Also on my appliance insurance I added. She knew her stuff. Very respectful. She arrived at a decent time. She kept me updated through the process and give helpful tips for the near future. We need more people like her.
Queen Q, Gilmer, TX
Problem with Kitchen Aid
She was very nice,explained everything and showed me many things about our refrigerator.
Jerri H, Longview, TX
Best Help
She was the best help I have seen in a while. Thank you
Sherry B, Longview, TX
Great service
Very knowledgeable and very nice I would recommend him thanks
Sandy G, Mt Enterprise, TX
Quick diagnosis
Shawn arrived early in the repair time window. He quickly diagnosed the issue & was very professional. Thanks!
Scott H, Winnsboro, TX
Sears Home Warranty technician
Got my problem solved in about 5 minutes. Great customer service.
Sherry M, Longview, TX
Rework service for Samsung Electric Dryer
Michele did an outstanding repair. Corrected what was wrong from the first device call. She returned with a great attitude & dryer was working properly when She left. The only problem I had was when I would Sears direct about the service & the main thing He kept telling me about possible a 4 hour window for service was ( YOU KNOW THE DRILL ) it's between 7 AM & 6 PM. No empathy, no sincere concern just a frigid answer like I was bothering Him. He needs to be reprimanded or He will drive business away !!!
Bernie G, Longview, TX
Repair visit
Michael was prompt, professional and took care of business. No complaints.
Raymond B, Marshall, TX
Service refrigerator
Explained repair and discussed. Follow up if needed Explained warranty
Cynthia M, Longview, TX
