1502 Harvey Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great job Willie!
Willie did a great job! Very thorough and he took care of our issue AND offered to return unnecessary parts as well! Thank you Wilie!
Jon S, College Sta, TX
Knowledgeable
Olman is wonderful and thorough! I appreciate everything he has done for us.
Chris H, College Sta, TX
Major Appliance Services
The technician was courteous and knowledgeable. Hr E communicated well and arrived as promised. The results of his work will not be obvious until we determine if the ice maker begins to make ice
Larry A, Hilltop Lakes, TX
Samsung ref
Larry is AWSUM!!!! Fast and efficient. Did a great job!!! Thanks again!
Alan H, Willis, TX
Great job!
Excellent customer service and timely manner. Fixed the problem the first time.
Jennifer R, Navasota, TX
tech
Larry did a great job and got it fixed for us.
Ben G, Montgomery, TX
Service review
Willie R did everything correctly and efficiently. He would be welcome on anyother work we might have.
Karl O, College Sta, TX
Knowledgable to get the refrigerator working
Willie was great. Apparently extremely knowledgable on how to fix the refrigerator and get it working, again! Last company, said, buy new refrig! However, the "EXPERIENCE" with SEARS was extremely PAINFUL! This refrigerator has been broken for 3 months!! And, SEARS is flat out IMPOSSIBLE to get in touch with! Impossible to speak with a human! And, if you do get a human, no effective communication takes place-language issue! LONG call times!!! Automated call center. Transferred 7 times in our 1 hour telephone call-wherein the SERVICE address was changed to our MAILING ADDRESS. Once the parts were ordered; called to get a tech back to the house - who then showed up at the MAILING ADDRESS. Had to send him over to the SERVICE ADDRESS. OMG!! What a mess! I am glad it is hopefully finished!!
Amanda R, College Sta, TX
He's The Best
Larry communicated with me throughout the morning letting me know exactly when he was going arrive. I live in a gated community and that is important here. He had the right part ordered and delivered to my address and installed it quickly. I highly recommend him to anyone.
Cheryl P, Montgomery, TX
Most knowledgeable
He was very efficient, and had a Lotta knowledge of what he was doing
Deanna W, Huntsville, TX
