6461 Eastex Fwy Reviews
Showing most recent reviews from verified customers of Sears Home Services
Couldn't have been better
Patrick was communicative, prompt, courteous, knowledgeable, professional and friendly. I could not have been more pleased and impressed with the service.
Peter C, Beaumont, TX
Great experience
He was Polite, professional and competent. Called prior to arrival. Left everything very clean
Sam G, Lumberton, TX
Very happy with his service!!
He did a really good job. Explained everything and his customer service was outstanding!
Jennifer A, Hull, TX
ThE techs were all very nice
The techs that came were all very nice BUT the customer service from A&E was terrible . My first tech came out very nice tech and told us he had to order parts on June 28 th. And then I never received any info from A&E from that date until August 30th. No e mails,no tech messages and could not get any on the phone numbers that were listed. Then they lost my request for service. NO follow up customer service!!
Alice M, Beaumont, TX
Repair
Very good & respectfully handled the problem. They are an asset to your company. We decided to buy a new washer due to other factors. Thanks
Russell H, Beaumont, TX
Dishwasher repair
William was very nice and seemed very knowledgeable of the repair he was doing.
Janet E, Beaumont, TX
Customer
Very pleasant and knowledgeable . Excellent service. Explained about parts and rescheduled another appointment to do repairs
Marsha L, Beaumont, TX
Replaced fan on refrigerator
He was very polite, friendly and efficient I highly recommend him
Susan B, Beaumont, TX
5 stars on everything
William was very Knowledgeable and checked everything unlike the previous technician who just took temperature readings. I will request him in the future if needed
David N, Beaumont, TX
Awesome Technician
Unfortunately my issue turned out to be something unrelated to my service call but the technician was able to diagnose the problem pretty quickly and efficiently. Very professional and knowledgeable guy
Jeremy R, Sour Lake, TX
