7600H Kingston Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Not fixed water leaking froze upfreezer
Waste of time
Craig F, Oak Ridge, TN
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on June 28, 2024
Broken washer
My washer has been broken for 3 months. He came to fix it. We thought it worked after he left. It still doesn't work. It's doing the same thing it was before. Even with the new parts. This is very frustrating. I need my washer to work. I would like someone to call me back so I can get this taken care of. I am not mad but my laundry pile is building. I paid for a washer warranty and I am getting nowhere. It has 3 new parts and still doesn't work. I need some help with this please.
Joseph W, Knoxville, TN
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on January 23, 2024
Furnace maintenance
I observed no maintenance. He did a walk around and copied furnace identification numbers only. One star for being a nice guy
Pat C, Knoxville, TN
Customer service response - We apologize for the difficulties your recent service has caused. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on October 17, 2023
