7600H Kingston Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent friendly service
James was prompt, efficient, even cleaned up after repair! He was also conversational, and helped me with alternative way to pay online.
Vivian S, Knoxville, TN
Early
Never never has a repair person been early. Good service
Steven C, Knoxville, TN
LG refrigerator
James was very pleasant and we would give him the highest rating!!! Very kind. He offered us the warranties but we declined them right now but may review them in future. thanks so much for the great service Merry Christmas and Happy New Year!! Linda Broadwater
Linda B, Knoxville, TN
Dryer
Great service experience from a very nice person we are pleased
Jacob K, Knoxville, TN
Examination
Michael came and promptly determined what the problem is and has now set up an order for replacement parts and a return to execute a repair. Very professional gentleman.
Robert S, Harriman, TN
Dishwasher Repair
Francis was very thorough and explained many things to help make our 20 year old dishwasher clean better. He cleaned out the holes in the jets and checked underneath for any deficiencies. Although I would love a new one, he assured us that this one was better than the new ones!
Robyn P, Knoxville, TN
Experience with a smile
It's refreshing to have someone on the job that has years of experience and even more so, is pleasant, personable and willing to answer all our questions. Thanks, Reuben!
Todd B, Knoxville, TN
Reuben
We had a great experience! He was nice, prompt, and knowledgeable.
James S, Knoxville, TN
Jenn air oven with error code 4D44
Mike was very professional. He Informed us that our Jenn Air double oven could not be repaired because the necessary part was not available. Going through your automated system to get service however is less than desirable.
Gary J, Knoxville, TN
great once the company could send him to us
James did an excellent job when he was finally able to get to our house and fix the problems we had. The only dark mark on the experience was the extraordinary amount of time it took to actually get a repair person out to us. The dryer broke in early September and it was over a month before anyone arrived to fix it. This is no reflection on James, but rather a complaint about how slow the process was to go from equipment down to equipment repaired.
Cheri A, Clinton, TN
