2801 Wilma Rudolph Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Doesn't listen to customers
When he came out to service the dryer he was adamant it was the clogged hose and it needed to be cleaned out and that would fix the issue 100%. Was he 100% wrong! It's still having the same issue as before
Penny F, Oak Grove, KY
Customer service response - Hi Penny, Thank you for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please message us with the name, address, and phone number that is associated with the issue at hand and email us at [email protected], we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.
Sears Home Services on August 11, 2023
Misdiagnosed and referred to Electrician
Technician came in and stated no power to dishwasher from circuit and that we needed an electrician. Two minutes of DIY with a screwdriver and multimeter (I'm an electronics technician who just didn't have time to diagnose myself), I discovered that dishwasher did in fact have power, and the only issue was with a loose electrical connection.
Jacob S, Oak Grove, KY
Customer service response - We are sorry to hear you did not have the service experience expected.We will share your experience with our service team.
Sears Home Services on August 01, 2023
